New Landing › How can we help? › Atelier › Shop Products showing wrong category

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    Posted in: Atelier
  • July 1, 2015 at 6:46 pm #190750
    dm13
    Member
    Post count: 248

    hi guys, i have 5 different elements i’m using for shop products. 4 of them are showing the right product category, but the 5th is showing the wrong category on the front end. not sure what’s up. if you do go look at the page, its the shop product that is a half screen, right side of the screen, beside the instagram feed. its showing my charity items instead of my one of a kind items. i have 3 one of a kind items in the product categories so not sure why it wont show that way or why the others are perfect.

    thanks!

    July 1, 2015 at 7:11 pm #190755
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access in a private reply so we can have a look?
    Thanks

    -Rui

    July 1, 2015 at 8:44 pm #190796
    dm13
    Member
    Post count: 248
    This reply has been marked as private.
    July 2, 2015 at 8:55 am #190898
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Which part are you referring to? This carousel? http://d.pr/i/o7r8/1v6LBldM

    – Kyle

    July 11, 2015 at 5:50 am #193779
    dm13
    Member
    Post count: 248

    hi Kyle, sorry for the delay. on holidays for 10 days. Yes, that carousel that you posted a link to. it seems to be picking up the charity guitar strings category even though it’s supposed to be One of a Kind category.

    July 13, 2015 at 3:09 pm #194147
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will check it.

    -Rui

    July 13, 2015 at 3:15 pm #194151
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Your asset was displaying categories instead of products.
    I change it to display the latest products of the chosen category.

    https://www.dropbox.com/s/7mqzw9wgduacfyf/Screenshot%202015-07-13%2015.14.52.png?dl=0

    Check if the front end result is ok.

    -Rui

    July 15, 2015 at 7:21 am #194679
    dm13
    Member
    Post count: 248

    works great thanks! now I understand better the options and what they’re going to show. ‘learning curve’ 🙂

    July 15, 2015 at 7:23 am #194680
    dm13
    Member
    Post count: 248

    trying to mark this as resolved

    July 15, 2015 at 7:59 am #194692
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem, thanks Rui

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    Posted in: Atelier
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