New Landing How can we help? Themeforest Theme Support Neighborhood Shop Products Layout Swift Page Builder Layout Issue

Viewing 12 posts - 1 through 12 (of 12 total)
  • #46592
    latitude22n
    Member
    Post count: 102

    Recently I have noticed that pages where I added a Swift Page Builder element for Shop Products is showing the 4th product on the line below rather than 4 products in a line as expected. Settings, no carousel, mini, 4 products. What’s the issue?

    http://digitaldevotee.com/boogie/?portfolio=the-night-market (not showing correctly)
    http://digitaldevotee.com/boogie/collections/the-night-market/ (showing correctly – settings: standard, carousel 8 products)

    If I set no carousel, standard 4 products, the portfolio shows 2 rows of 2 products.
    If I set the same as collection: carousel, standard, 8 products – I get one item visible at full page width.

    How can I get my portfolio Shop Product to look the same as my “collection” page above?

    #47267
    Melanie – SUPPORT
    Member
    Post count: 11032

    This link http://digitaldevotee.com/boogie/?portfolio=the-night-market dosn’t show much, can you check back please?

    #47269
    latitude22n
    Member
    Post count: 102

    Hi Melanie – I don’t know what you mean…it’s a whole long page. Did you just not scroll down to see the product part near the footer???

    #48300
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Looks like you are using a different asset in the portfolio page? Looks like it’s set to an incorrect setting? Can you check what you have set in the backend for these?

    – Ed

    #48480
    latitude22n
    Member
    Post count: 102

    Hi Ed. I don’t understand. I think I already supplied my settings above: no carousel, mini, 4 products. What’s the issue? It’s the same asset at on the “collections”.

    FYI I have not updated the theme to the most recent version because there seems to be too many bugs right now. Will wait until next week.

    #48667
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Remove the mini option and check that?

    The update we drop tonight should fix the last of the issues.

    – Ed

    #48922
    latitude22n
    Member
    Post count: 102
    This reply has been marked as private.
    #49178
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Fixed it for you, thanks for letting us know about that. Also fixed it for the next update.

    – Ed

    #49856
    latitude22n
    Member
    Post count: 102

    Thanks Ed. Whatever you did didn’t change anything before or after the update. Check again that http://digitaldevotee.com/boogie/?portfolio=the-night-market still doesn’t show 4 products in a row. Whether I use mini or not. I want to to display exactly the way http://digitaldevotee.com/boogie/collections/the-night-market/ does. Please help.

    #49912
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    How did you update? Looks like there is still an update available in your dashboard.

    Check now, I fixed it again.

    – Ed

    #50122
    latitude22n
    Member
    Post count: 102

    Thanks it is looking good now. I updated the theme via the WP dashboard as I couldn’t find any instructions in the forum or documentation. Everything seems to be going well except the WooCommerce message I have “Your theme has bundled outdated copies of WooCommerce template files” for which I have opened another ticket. The only update available was for Contact form and I’ve updated it.

    #50270
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Those issues were fixed in the v1.65 update 🙂

    – Ed

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