New Landing › How can we help? › Themeforest Theme Support › Joyn › Shop Page not displaying images – Joyn

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Joyn
  • February 1, 2016 at 11:04 am #245250
    incraz
    Member
    Post count: 17

    Hi – I recently ran some plugin updates – nothing unusual just woocommerce, paypal etc. All the images on my site are loading (home page and product page) However the images on the shop main page aren’t loading. Please help.

    Thanks again,

    kari

    February 1, 2016 at 11:12 am #245253
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    This reply has been marked as private.
    February 1, 2016 at 11:14 am #245262
    incraz
    Member
    Post count: 17

    Hi Kyle, thanks for this. I usually receive the file updates through a notification on the wordpress backend so Im not to sure how to upload it using this file. Dont want to lose my content. Can you tell me the best way to go about it?

    Thanks again,

    Kari

    February 1, 2016 at 11:22 am #245267
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need to use FTP or file manager (cPanel) to upload the new files and override the old ones

    – Kyle

    February 12, 2016 at 4:09 am #248513
    emmac1701
    Member
    Post count: 5

    I have this problem too but the answer here is marked as private?? seems weird. How do I fix this please? Need to know asap

    thanks

    February 12, 2016 at 9:04 am #248541
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    @emmac1701 you need to update the theme to 3.2.4

    – Kyle

    February 24, 2016 at 1:06 pm #251760
    emmac1701
    Member
    Post count: 5

    Kyle how do I do this as it’s not showing that I have an update on the wordpress dashboard. I’m not overly technical so please explain to me. I’m assuming through the ftp but not sure how to do this??
    Thanks!

    February 24, 2016 at 1:08 pm #251762
    emmac1701
    Member
    Post count: 5

    also where do I get 3.2.4? I haven’t been sent an email informing me of the update as I normally do

    Thanks

    February 24, 2016 at 1:10 pm #251763
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    If you give me your email address I can send you the latest version

    – Kyle

    February 24, 2016 at 1:17 pm #251768
    emmac1701
    Member
    Post count: 5

    Found it 🙂

    February 24, 2016 at 1:18 pm #251769
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great

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    Posted in: Joyn
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