New Landing › How can we help? › Atelier › Shop page issue

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • March 27, 2017 at 1:22 pm #318604
    jutescycle
    Member
    Post count: 51

    Hi the Shop page layout is causing some problems. It seems to go back to normal when i go to the next page.

    Could anyone tell me what the issue is here? I’ve tried disabling all the plugins except Swiftframework and Woocommerce but did not help.

    Please see attached.

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    March 27, 2017 at 1:29 pm #318608
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    This is strange, it seems you have an empty sidebar set to the shop page?
    Can you try to deactivate all plugins except Woocommerce and SwiftFramework, clear the cache and check again.

    -Rui

    March 27, 2017 at 1:35 pm #318610
    jutescycle
    Member
    Post count: 51

    Hi

    If you click on the next page you would see there is a sidebar. Also this happens on default sorting, when you set the sorting to ‘New’ the layout returns to normal.

    As mentioned on the first post i did try to deactivate all plugins except the two.

    March 27, 2017 at 1:41 pm #318611
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Apologize, didn’t realized that.
    Can you provide us admin access to have a look?

    Thanks

    -Rui

    March 27, 2017 at 1:44 pm #318612
    jutescycle
    Member
    Post count: 51
    This reply has been marked as private.
    March 27, 2017 at 5:33 pm #318651
    jutescycle
    Member
    Post count: 51

    Found out what the issue is..

    It was an extra </div>’s on a single product short description on text tab.

    March 27, 2017 at 5:35 pm #318652
    jutescycle
    Member
    Post count: 51

    Resolved

    March 27, 2017 at 5:45 pm #318657
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad you sorted it.

    -Rui

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