New Landing How can we help? Cardinal Shop page error

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Cardinal
  • #95543
    DMFresh
    Member
    Post count: 15

    On our shop page the products are misaligned and our tweets don’t populate in our footer. Also ow do you edit the social icons in the footer? (we want to remove vimeo)

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    #95556
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Shop layout is fine for me? (see screenshot)

    For the tweets, make sure you have the correct auth settings, if you think you do, try regenerating new ones.

    To remove vimeo go to Theme Options > Social and clear the vimeo field

    – Kyle

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    #95563
    DMFresh
    Member
    Post count: 15

    Ok, what are auth settings? and why would it be sowing this way for me?

    #95565
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Have you set up your auth keys using the oAuth Twitter feed for developers plugin?

    – Kyle

    #95567
    DMFresh
    Member
    Post count: 15

    No via the swift frameworks tweets widget.

    #95569
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes, but for that to work you need to install the oAuth plugin, it’s in the list of recommended plugins when you install the theme. Go to Appearance > Install Plugins and you will see it. When you have installed it you need to go to the settings of the plugin and add you oAuth keys and token, which you can get from http://dev.twitter.com/apps

    – Kyle

    #95571
    DMFresh
    Member
    Post count: 15

    Thanks! no ideas about the shop page layout?

    #95573
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You sure it’s still showing that way for you? Please could you clear your cache?

    – Kyle

    #95579
    DMFresh
    Member
    Post count: 15

    Yes it is, I cleared cache still the same, footer is wigging out too…

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    #95587
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Could you please send me a link to the page, because when I click ‘online store’ it shows fine. What operating system & browser are you using?

    – Kyle

    #95599
    DMFresh
    Member
    Post count: 15

    OSX, it shows fine from my desktop as well but my laptop not so?

    #95605
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Which browser?

    – Kyle

    #95607
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Your screenshot shows the page with the titlebar, but for me it does not. Definitely sounds like a cache issue

    – Kyle

    #95644
    DMFresh
    Member
    Post count: 15

    chrome (browser)

    #95649
    DMFresh
    Member
    Post count: 15

    that worked thanks!

Viewing 15 posts - 1 through 15 (of 17 total)

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