New Landing How can we help? Themeforest Theme Support Neighborhood Shop incompatible with some browsers

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  • #51103
    woil16
    Member
    Post count: 10

    Hi I need a fix URGENTLY – issue with woocommerce shop pages in Neighbourhood for people viewing in Safari and possibly IE.
    I just put the theme live and I have had feedback that it is not working properly in Safari for some people – the shop pages go to a Hostgator page ( where the site is hosted ) instead of correct pages. It works fine on my Safari 7.0 and also Chrome, viewing on Mac, so I am guessing the problem is with older versions of browsers but I need the site to work across all possible browsers – are you able to do anything to make that happen and the site be compatible across older browsers and all browsers? Or is it just a shortcoming this theme? I’ve upgraded the the newest Neighbourhood version.
    Need to know if there’s anything I can do so it doesn’t fail for some viewers.

    The site is http://www.peaceclub.com.au

    Thanks

    #51569
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, have you set up your pages in the woocommerce settings properly? Which browsers is it not working on?

Viewing 2 posts - 1 through 2 (of 2 total)

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