New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Shipping calculator not showing

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posted in: Neighborhood
  • June 19, 2014 at 11:42 am #83747
    341841
    Member
    Post count: 29

    Hi, We’ve had an ongoing issue on our website where the shipping costs are not being added on the checkout page. This has resulted in multi customers getting our items for free as we are unable to add shipping.
    Could one of you have a look at this if the USER and pass was given to our webstore.

    June 20, 2014 at 5:32 am #83907
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please enable shipping calculator in woocommerce settings .

    June 20, 2014 at 9:31 am #83991
    341841
    Member
    Post count: 29
    This reply has been marked as private.
    June 20, 2014 at 9:49 am #84005
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Have you entered shipping information to all products? Without shipping information. how to calculate?
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 20, 2014 at 9:49 am #84008
    341841
    Member
    Post count: 29
    This reply has been marked as private.
    June 20, 2014 at 9:53 am #84013
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Yes, I need it.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 20, 2014 at 10:06 am #84022
    341841
    Member
    Post count: 29
    This reply has been marked as private.
    June 20, 2014 at 10:27 am #84030
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide specific page URLs. What shipping information have you entered to these products?
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 20, 2014 at 1:58 pm #84152
    341841
    Member
    Post count: 29
    This reply has been marked as private.
    June 23, 2014 at 8:33 am #84510
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please switch to wordpress standard theme and check for this issue. Let me know your feedback.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 23, 2014 at 9:00 am #84523
    341841
    Member
    Post count: 29
    This reply has been marked as private.
    June 23, 2014 at 9:04 am #84526
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I mean to wordpress default themes twentytwelve and twentyten.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 23, 2014 at 9:12 am #84532
    341841
    Member
    Post count: 29
    This reply has been marked as private.
    June 23, 2014 at 9:33 am #84538
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This issue is not a theme issue, you will need to contact WooCommerce support about this: http://wordpress.org/support/plugin/woocommerce

    – Kyle

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    Posted in: Neighborhood
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