New Landing How can we help? Themeforest Theme Support Neighborhood Shipping and billing fields missing

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  • #159938
    TheStrangeCompany
    Member
    Post count: 5

    Sometime after 2015/03/13 the billing and shipping information fields on our site are no longer working. Customers show up as “guests” when they order from our site. Is this a known problem? What can we do to resolve this issue?

    #159944
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Do you have the latest versions of our theme and Woocommerce?
    Not sure if Woocommerce changed any setting that controls that.

    -Rui

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