New Landing How can we help? Cardinal Share This – Email subject line and how to change it

Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Cardinal
  • #300850
    cobersolutions
    Member
    Post count: 54

    Hello,

    When you click on the “Share this” button and chose the option for email, the subject line is: left sidebar test – Cardinal

    Can you guide me on how I change that?

    Thanks!

    #300860
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us the url for that page?

    Thanks

    -Rui

    #300862
    cobersolutions
    Member
    Post count: 54
    This reply has been marked as private.
    #300863
    cobersolutions
    Member
    Post count: 54

    I’ve also looked through your support cases and found this thread, if I click on this individuals Share this link I get the same, so it is not related to just my site. I have to doublecheck my others that are using your theme.

    Share This – Customizing the Email Subject and Body

    #301026
    cobersolutions
    Member
    Post count: 54

    Hello,

    I just looked on a few other sites that are using this theme and it is indicating the same subject line. Can you let me know where I can change that?

    Thanks!

    #301064
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide me admin access, can replicate this in my latest theme version-
    Use the private reply.

    Thanks

    -Rui

    #301081
    cobersolutions
    Member
    Post count: 54
    This reply has been marked as private.
    #301296
    David Martin – Support
    Moderator
    Post count: 20834

    Please confirm what theme version you are on, I cannot replicate this locally initially, even though I see Rui can.

    Can you add your FTP details, I’d like to test this further if possible?

    #301614
    cobersolutions
    Member
    Post count: 54
    This reply has been marked as private.
    #301790
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please test now, I have fixed this.

    I’ll report this back to the team for fix.

    – David.

    #302254
    cobersolutions
    Member
    Post count: 54

    Thank you David,

    I will do some testing on my end and let you know. Will this fix be implemented in the next release as I am seeing it on all my Cardinal sites?

    Thanks!

    #302255
    David Martin – Support
    Moderator
    Post count: 20834

    Yes, I have passed the patch back to the team.

    Cheers.

    #303096
    cobersolutions
    Member
    Post count: 54

    Thank you David, this has corrected the issue. Can you let us know when this will be rolled out on the theme updates?

    #303100
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Glad to help you, it should be in the next available update.

    Thanks.

    #304332
    cobersolutions
    Member
    Post count: 54

    Hi David,

    I’ve updated my sites to Cardinal Version: 2.6.11 and Swift Framework Version 2.5.22 and I am still getting this when I choose “share” and choose the option to email.

    Can you confirm if it was in the update I’ve applied or will this be released in another?

    Thanks!

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