New Landing How can we help? Cardinal Share icons are missing

Viewing 15 posts - 1 through 15 (of 21 total)
  • Posted in: Cardinal
  • #264912
    SteveMoraco
    Member
    Post count: 1

    All my share buttons’ icons (twitter, facebook, pinterest, etc) don’t display. I’m sure it’s a conflict with some custom piece of code I’ve put in, but I’m having trouble determining what it is. Could you take a look?

    Thanks,
    Steve

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    #264971
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    These are appearing perfect to me. please check after clear the cache of browser.
    Thanks
    Mohammad

    #265301
    bendrewson
    Member
    Post count: 3

    I’m having the same issue, but it seems to only be an issue in Chrome.

    #265309
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific page url with issue.
    Thanks
    Mohammad

    #265313
    bendrewson
    Member
    Post count: 3
    This reply has been marked as private.
    #265316
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @bendrewson
    – Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    #265975
    bendrewson
    Member
    Post count: 3
    This reply has been marked as private.
    #266357
    David Martin – Support
    Moderator
    Post count: 20834

    You need to disable the plugin/or remove the script that is outputing this: http://d.pr/i/11asG.

    Thanks.

    #266511
    Maurizio.Lattanzio
    Member
    Post count: 174

    I think it’s Jetpack that generate the problme but JetPack It’s the way to have a Social Share more immediate that Share included in Theme. I’ve the same problem.
    But peraphs My words are only a words of newbye.

    #266517
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    If when you disable jetpack the issue goes away then definitely it’s a Jetpack conflict.
    Unfortunately Jetpack seems to have several conflicts with a lot of stuff.

    -Rui

    #266518
    Maurizio.Lattanzio
    Member
    Post count: 174

    Bye.It’s a complex question.
    I’ve tried many plugin for share but all of this genere many request to something, from 50 to 80 and sometimes more.
    With Jetpack, I’ve activate only ‘share’ there are not all this request.
    For the moment, for me, It’s better disable Share of theme and use Jetpack share because so I’ve more visit.
    It’s a stupid thing but the ShareSolution of Cardinal it’s not very comprensive and immediate.
    However, CARDINAL is best theme in the world and I continue to speak about theme with all my friend, and I know they have buy ‘the best theme in the world: CARDINAL.

    🙂

    #266520
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I understand but unfortunately like i said it conflicts with a lot of premium themes and plugins.
    Thanks for the kind words about Cardinal.

    -Rui

    #266575
    cobersolutions
    Member
    Post count: 54

    Hi Rui,

    I don’t have Jetpack installed and I am seeing this issue in Chrome as well, just checked it in Firefox and the icons are there. I was searching up this exact issue when I came across this thread. Anything else that could be preventing the icons from showing?

    Operating system used:
    OS X El Capitan 10.11.4

    Browsers that work:
    Firefox
    Safari

    Does not work:
    Chrome Version 50.0.2661.86 (64-bit)

    Checking it on PC as well

    • Edge V13 – Working
    • Edge V12 – Working
    • Share this button missing completely: IE 11

    Thanks!

    #266580
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @cobersolutions,

    Can you provide us your site url so we can have a look?
    Thanks

    -Rui

    #266582
    cobersolutions
    Member
    Post count: 54
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 21 total)

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