New Landing How can we help? Themeforest Theme Support Neighborhood share function issue on product page :)

Viewing 11 posts - 1 through 11 (of 11 total)
  • #178308
    jyc109th
    Member
    Post count: 80

    Hello, how have you been?

    I’m David, and I got new issue with share function with neighborhood theme ๐Ÿ™‚

    please check my attached files

    when I click share (email) button I got crashed letters in windows live mail or outlook program. However, when I click others (facebook or twitter) it’s fine.

    I don’t know why, but I think there is utf8 issue in email share function..

    ๐Ÿ™‚ would you like to check my issue for me? thank you ๐Ÿ™‚

    Attachments:
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    #178723
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please change your permalink default to post-name. Hope it should work and let me know your feedback.
    Thanks
    Mohammad

    #178738
    jyc109th
    Member
    Post count: 80

    Hello, Mohanmmad

    Thank you for your reply!

    I changed my permalink default to post-name agian ๐Ÿ™‚

    thank you!

    #178739
    jyc109th
    Member
    Post count: 80

    Hello, Mohanmmad

    Thank you for your reply!

    I changed my permalink default to post-name agian ๐Ÿ™‚

    thank you!

    #178743
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me product page url.
    Thanks
    Mohammad

    #178771
    jyc109th
    Member
    Post count: 80
    This reply has been marked as private.
    #178778
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems fine to me. What is UTf-8 issue in email share? Please explain in detail.
    Thanks
    Mohammad

    #178821
    jyc109th
    Member
    Post count: 80
    This reply has been marked as private.
    #178836
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It always perfect at my side as you described like case 1. Your browser should in UTF-8 mode so check your browser settings.
    Thanks
    Mohammad

    #178841
    jyc109th
    Member
    Post count: 80
    This reply has been marked as private.
    #178845
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Just check it and let me know.
    Thanks
    Mohammad

Viewing 11 posts - 1 through 11 (of 11 total)

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