New Landing How can we help? Themeforest Theme Support Pinpoint Share function is not working for blog posts

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Pinpoint
  • #438
    jeffchamp
    Member
    Post count: 2

    Im not able to get the share function working on my blog posts.  Please see the post below.

    http://sport-travel.com/do-the-yankees-really-suck/

    #451
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    If you have the “include social sharing” option checked for your post, try unchecking it and update the post, to see if that turns it back on. Let us know.

    Regards,
    ————————————————————————————————————
    Cosmin
    Support Assistant

    #456
    jeffchamp
    Member
    Post count: 2

    It still remains off when I have tried turning it on or off.  When off, it is fully off.  When on, it just shows the title ‘Share’ but none of the actual share icons.

    #476
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Looks like you may not have updated header.php, which includes the new social scripts?

    – Ed

    #495
    jeffchamp
    Member
    Post count: 2

    Would I be able to have the header.php?  I have updated the theme but I needed custom sizing on the header to fit the menu properly so I put the old header.php file in.

    #567
    Cosmin – SUPPORT
    Member
    Post count: 3851

    You can get header.php from the folder that you download at ThemeForest. Make sure to overwrite the one on the server.

    Regards,
    ————————————————————————————————————
    Cosmin
    Support Assistant

Viewing 6 posts - 1 through 6 (of 6 total)

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