New Landing How can we help? Themeforest Theme Support Neighborhood Several questions regarding to the page builder

Viewing 15 posts - 1 through 15 (of 25 total)
  • #80233
    gnajames
    Member
    Post count: 28

    Hey there, I’m new to this theme and I want to make very similar layout as the demo.
    But I have encountered a few problems. I’m using WordPress 3.9.1.

    First of all, alt background doesn’t seem to work. I tried to change the alt background from 1 to 10 in the page builder widget but nothing happens. preview image doesn’t change neither when I save the change.

    Second problem is I can’t figure out how to add the social icons as well as the newsletter on the right bottom of the footer section.

    Help would be appreciated. Thanks!

    #80300
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please refer theme documentation http://neighborhood.swiftideas.net/documentation/ to know more about theme and Swift Page Builder Element . Hope that will help you sure.

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #80529
    gnajames
    Member
    Post count: 28

    Hi,

    I have already read through the documentation but still couldn’t figure out so that’s why I’m asking in the forum.

    Simply there isn’t enough description in the documentation about the broken background image links neither the footer social icons.

    If there is, could you send the link for that specific part?

    THanks

    #80556
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    1- Please go to Admin -> Theme Options -> Background Options -> Enable Use Background Image.

    2- Footer social icons and all footer widget-: http://support.swiftideas.net/knowledgebase/neighborhood-demo-footer-widgets/

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #81314
    gnajames
    Member
    Post count: 28

    Thanks for replying.

    2nd widget issue has been solved but I also need to add 1 more icon to it called ‘Weibo’. Any way to do it?

    1st background issue still not solved. I’ve already done the step you’ve mentioned before I post here.
    background image alt1-9 shows as solid white color.

    #81726
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    1- This is not possible to add more icon. You need to customization through php.

    2- Please provide specific page URL so i can check this issue.

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #81931
    gnajames
    Member
    Post count: 28
    This reply has been marked as private.
    #81933
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    #82123
    gnajames
    Member
    Post count: 28
    This reply has been marked as private.
    #82510
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version 1.73 of theme now and let me know your feedback.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #82527
    gnajames
    Member
    Post count: 28

    Just updated to 1.73 but the background still not working. ๐Ÿ™
    Also I want the blog part to look like bottom of your theme which looks like 4 columns of thumbnail images like products list. Is there a way to make blog part look like products list?

    Thanks

    #82967
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved all issues so please check and let me know your feedback.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #83254
    gnajames
    Member
    Post count: 28

    Actually I think you’ve misunderstood what I was talking about so I’m attaching the screenshot.
    It’s the alt background inside the widget that’s not working.
    Please refer to my attached screenshot.

    Other than that, looks good. Thank you!

    #83297
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please just upgrade to latest version 1.80 of theme out last night . Hope that should resolve the issue.Can you please share a page url with this element ?
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #83300
    gnajames
    Member
    Post count: 28

    Just updated to 1.80 and it didn’t solve. ๐Ÿ™

    It’s the main index page. “Since the beginning…” part

Viewing 15 posts - 1 through 15 (of 25 total)

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