New Landing How can we help? Themeforest Theme Support Neighborhood Several issues: mobile, behavior, social sharing

Viewing 7 posts - 1 through 7 (of 7 total)
  • #29530
    G. from V.
    Member
    Post count: 83

    Hi,

    I’m having problems with the Neighborhood theme and I was hoping you guys might lend me a hand.

    1- In the product’s description, I need to change the text and format displayed in the social sharing boxes. It currently only shows the link where the title should go.

    2- In My Account, when I click on “My Orders” and I don’t have any orders made the page does/shows nothing, I need to put a “You have no orders yet” kind of message.

    3- At checkout, when you’re on the Billing and Shipping page and you click the Proceed with Purchase button, it auto scrolls the page back to the top when it shouldn’t.

    4- In the mobile version, when I zoom in on a product and tap on it another smaller window pops out when it shouldn’t. I’m attaching a file

    I’m in real need to get this fixed soon. Thank you for your help.

    Best,

    #29745
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    1. I didn’t understand it, can you rephrase it?
    2. Go to wp-content\themes\neighborhood\woocommerce\myaccount\my-account.php before <?php endif; ?> (the last line)

    add this

    <?php else: echo "You have no orders yet"; ?>

    or put whatever you want there.

    3. It takes you to the top of the page, and it moves you to the next tab “Review & Payment”

    4. I don’t have a mobile to check it out, So I pass this to another support staff to look.

    Thanks,
    laranz.

    #29902
    Melanie – SUPPORT
    Member
    Post count: 11032

    I confirm 4)
    Can you please deactivate all your plugins to see if that solves anything? Do you also experience this behavior on our demo?

    #38275
    englisch
    Member
    Post count: 4

    Hi,
    To add to this post, I’d like to know if there’s any way to customise the text used on the social sharing. e.g. when the dialog appears it would be great to have some nicer text.
    See screenshot. I’d like more than just the URL
    Thanks
    E

    #38787
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,

    can you open a new thread for your issue? Your question, while it might be similar, is most likely different and requires a different approach. Also, posting to an existing (and probably old) thread will most likely lack currentness and furthermore lack the opportunity to post login details private in case we need them.

    All the best

    #39279
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi @englishch,

    Open single-portfolio.php and at line #172 you could see a line like this.

    <li><a href="https://twitter.com/share?url=<?php the_permalink(); ?>" target="_blank" class="product_share_twitter"><i class="icon-twitter"></i></a></li>

    along with the the_permalink, you can also try use the_title() like this.

    <li><a href="https://twitter.com/share?url=<?php the_title(); the_permalink(); ?>" target="_blank" class="product_share_twitter"><i class="icon-twitter"></i></a></li>

    So it include the title of the portfolio – the url of the portfolio.

    PS: Before edit make sure you have the backup of the old file, so in case something happen you can revert it back.

    Let me know, what you got.

    Thanks,
    laranz.

    #39475
    Melanie – SUPPORT
    Member
    Post count: 11032

    Thanks Laranz.

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