New Landing How can we help? Themeforest Theme Support Joyn Server migration – Pages won't updated (only pages, posts are fine)

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Joyn
  • #164143
    yardguide
    Member
    Post count: 5

    Hello!

    I recently migrated my website to a new host, and in the transition I’ve found that my pages refuse to update. Once I edit them, and hit update page, it just loads forever and ever. I’ve managed to get a few things through with autosave restoration, but outside of this, edits aren’t saved (eg. meta tags).

    Not sure if this is an issue that can be fixed on your end, but even if you can point me in the right direction that would be awesome 🙂

    Thank-you!
    – Cassandra

    #164486
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems any plugin conflict. Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thanks
    Mohammad

    #164902
    yardguide
    Member
    Post count: 5

    I’ve tried to turn off and on the plugins, and no good. To reiterate, this issue only occurred once I had moved servers, the website functioned perfectly previous to this.

    #164906
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail to inspect this issue.
    Thanks
    Mohammad

    #164907
    yardguide
    Member
    Post count: 5
    This reply has been marked as private.
    #164921
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am able update this page easily http://yardguide.net/wp-admin/post.php?post=13743&action=edit&message=1. Please clear the cache of your browser and check.
    Thanks
    Mohammad

    #164922
    yardguide
    Member
    Post count: 5

    Hi Mohammed,

    As I said in the original post, it is only pages that are affected. I can edit portfolios, galleries, and posts just fine.

    The pages (eg. Home page) are causing the trouble for me.

    – Cassandra

    #164930
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact once to hosting provider about this issue.
    Thanks
    Mohammad

    #164958
    yardguide
    Member
    Post count: 5

    Mohammad,

    Do you have any key words or phrases I can use to ask my hosting? Simply asking them about my theme not functioning will lead them to suggest I ask here.

    I don’t know what to do with the server would be affecting specifically updating pages.

    – Cassandra

    #164961
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please ask this.
    “I am not able to update my home page in wordpress Admin. Server is taking very long time to process.”
    Thanks
    Mohammad

    #165182
    yardguide
    Member
    Post count: 5

    Hi Mohammed,

    This issue is far too specific, are you sure it’s nothing to do with a theme conflict or something? I’ll try and detail it as much as possible for you;

    – Existing Pages don’t update, but new ones do.
    – If you manage to get an autosave, this can be restored no issue.
    – The autosave only covers the description box and editor, not anything else, so while I’ve managed with autosaves until now, I’m unable to completely update the pages.
    – I tried to make a new homepage and replace it (thinking that it was the page being buggy), which was able to update, but had aesthetic errors that were worse than the original page. This included the portfolio meta subtitle not overriding the excerpt.

    This is the extent of what I can remember right now, hopefully this helps.

    Thank-you,
    Cassandra

    #165295
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please activate wordpress default theme like twentytwelve and try to update.
    Thanks
    Mohammad

Viewing 12 posts - 1 through 12 (of 12 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register