New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Serious issue with Neigborhood on Lumia phones

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posted in: Neighborhood
  • May 19, 2015 at 2:45 pm #176537
    kele
    Member
    Post count: 13

    Hi,

    Recently I had some issues with Atelier on Lumia phones. That issue has been solved with the last update, but now I’m experiencing the same on my other site with Neighborhood…

    The theme just works fine on desktops and tablets and even on the most phones. However it seems it does not work at all on Microsoft/Lumia smartphones. The homepage crahes and the browser force closes each time I try to load the site on Lumia phones. There are no error messages, the browser just simply exits…

    Could you please investigate this issue?
    Thanks.

    May 19, 2015 at 3:02 pm #176550
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Already made the changes. Can you clear the cache and give it a try to see if works.
    -Rui

    May 20, 2015 at 8:04 am #176765
    kele
    Member
    Post count: 13

    Hi Rui,

    Thanks, it works now 🙂

    May 20, 2015 at 8:08 am #176766
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, thanks Rui

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    Posted in: Neighborhood
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