New Landing How can we help? Themeforest Theme Support Neighborhood Select Options – arrow not clickable

Viewing 3 posts - 1 through 3 (of 3 total)
  • #20720
    Smutje
    Member
    Post count: 9

    Hey there,

    i am having some problems with the “select options” droplist on the product-detail page:
    actually it´s just one problem: The little down-arrow is not clickable (even on the theme live-preview-site). Tested with Google Chrome and IE.

    I think this will irritate customers (the Mr Monks, like i consider to be one myself), that want to click exactly on the arrow to get the dropdown list to open.

    Can you help?

    Thanks in advance and greetings from Germany.

    #20722
    Smutje
    Member
    Post count: 9

    Edit:
    Just found this topic and followed the instructions Beau suggested
    http://support.swiftideas.net/forums/topic/unable-to-select-size-attributes-on-product-page/

    Now it works, but the arrow has turned to the “standard” arrow.
    I read that you fixed this issue with 1.3.1.
    Doesnt´t seem to work cause i am using 1.3.1

    #20935
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

Viewing 3 posts - 1 through 3 (of 3 total)

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