New Landing › How can we help? › Themeforest Theme Support › Dante › Seeing maintenance page as admin

Viewing 15 posts - 1 through 15 (of 30 total)
1 2
  • Back to forum
    Posted in: Dante
  • March 3, 2015 at 10:13 am #154639
    Marcgu
    Member
    Post count: 31

    Hello!

    I just bought the theme and I’m very happy with it; used your template to build a ‘coming soon’ page. However, with maintenance mode enabled WHILE being an admin, I keep getting referred to the coming soon page when editing the website (for both previewing and viewing pages after publishing).

    I’m not the most experienced user, so this might be an easy solve. Still, I would really like to start building our actual website now. Thanks!!

    March 3, 2015 at 10:44 am #154649
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Are you sure you have full admin access? Can you try create a new user set to admin to see if that works

    – Kyle

    March 3, 2015 at 10:56 am #154651
    Marcgu
    Member
    Post count: 31

    Hi Kyle,

    Well, the role in WordPress is set to ‘Administrator’, but not sure if that’s the only setting of importance here.

    Tried creating a new admin account and nothing changed when I used it, still keep getting referred to the maintenance page.

    March 3, 2015 at 11:02 am #154652
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok please check there is no .maintenance.php file in your root folder

    – Kyle

    March 3, 2015 at 11:12 am #154656
    Marcgu
    Member
    Post count: 31

    Checked, don’t believe there is. But again, it’s probably a simple solution as I barely made any changes to the website as a whole. Perhaps I’m just overlooking something…

    March 3, 2015 at 11:21 am #154658
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I will forward this to the developer for you

    – Kyle

    March 3, 2015 at 11:30 am #154664
    Marcgu
    Member
    Post count: 31

    Alright, Kyle. Thanks for your quick replies!

    March 3, 2015 at 1:29 pm #154708
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am sure that you are not administrator login because i am not able to edit files thorugh this login detail.
    Thanks
    Mohammad

    March 3, 2015 at 1:36 pm #154710
    Marcgu
    Member
    Post count: 31

    Hi Mohammad,

    I’m not sure if I understand what you’re saying, but in any case, what can I do to fix it?

    March 3, 2015 at 5:02 pm #154776
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Who set up the admin account / WordPress install? I can’t see anything wrong, other than potential bad permissions for the user.

    – Ed

    March 4, 2015 at 9:53 am #154948
    Marcgu
    Member
    Post count: 31

    Hi Ed,

    Well, I set up the admin account myself, did so through WordPress install indeed.

    Can I change the permissions when I set the ‘role’ per user? Because that’s all set to ‘admin’… Or is it somewhere else I need to go to do that?

    March 4, 2015 at 11:57 am #154997
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you create a new admin user and try with that new user?

    -Rui

    March 6, 2015 at 8:26 am #155456
    Marcgu
    Member
    Post count: 31

    Hi Rui,

    Tried that a few times, but still no luck. No idea what I’m doing wrong…

    March 6, 2015 at 11:59 am #155543
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide ftp access just to have a look at your files?
    Sometimes and htaccess in the wrong directory can cause problems.

    -Rui

    March 6, 2015 at 12:17 pm #155553
    Marcgu
    Member
    Post count: 31
    This reply has been marked as private.
  • Back to forum
    Posted in: Dante
Viewing 15 posts - 1 through 15 (of 30 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register