New Landing How can we help? Atelier Search results not shown on page after pressing Enter key

Viewing 5 posts - 1 through 5 (of 5 total)
  • Posted in: Atelier
  • #277951
    kushalkamra
    Member
    Post count: 99

    Hi,

    As can be seen in above link, when clicked on search results are shown fine on the page overlay, but once we click on button at the end “Show all results” or press enter key, the page that is loaded shows “0 results” “Sorry, there are no posts to display.”

    Same can be tested by entering keyword tulsi, which shows a number of products, but when enter is pressed page loaded shows 0 search results.

    Thanks

    #278477
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please take a look at my screencast, for me the button and using the Enter key work fine once the results are loaded via AJAX.

    #278544
    kushalkamra
    Member
    Post count: 99

    Hi David,

    It is working as expected in your screencast, but it not working like this for me upon pressing enter key. Even clicking on view all 41 results lands me on a page showing “0 results for tulsi”. I’m testing this on Chrome Incognito mode. Can you take a look once again and advice with further steps.

    Thanks

    #278719
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I can see what you mean. We will try to replicate the situation on our local development server and will get back to you.

    -Rui

    #278720
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Couldn’t replicate this on mine. It can be a plugin conflict.
    Try to disable all plugins except Woocommerce and SwiftFramework and try again.

    If it doesn’t work provide some admin credentials in a private reply to have a look.

    Thanks

    -Rui

Viewing 5 posts - 1 through 5 (of 5 total)

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