Viewing 14 posts - 1 through 14 (of 14 total)
  • #150466
    tomeronen
    Member
    Post count: 153

    Hi guys,

    wanted to ask you something about the search… it works great BUT whenever i search for something and don’t choose from the automatic results it shows me and just press enter it does find some products with the name i entered, but instead of showing me the regular products it loads it up in a different way… like files.

    whenever i hover a product it shows a green screen with file icon on it instead of the second image of the product and without the effect like all the product.

    attached screen shot for example.

    any solution for that?

    Thanks!

    Tom

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    #150804
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You need to go to Theme Options and set the search to only search products

    – Kyle

    #150813
    tomeronen
    Member
    Post count: 153

    Perfect! thanks a lot!

    #150818
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    – Kyle

    #174968
    iamlard
    Member
    Post count: 45

    Hi,

    Great theme but i’m getting the same problem as tomeronen – When using the search bar, products appear alongside blog posts and images on the site, even though i’ve selected ‘products only’ in the Theme Options. Also, i’m getting mixed formatting of search results, with different size results and strange gaps appearing between results…any ideas? My site is http://www.cloudsandcurrents.com. I’ve attached two images to outline things a little clearer (hopefully!)

    Thanks,
    Pete

    #174969
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Can you please reupload your images in jpg format

    #175402
    iamlard
    Member
    Post count: 45

    Hi Nishant,

    Apologies for the delay, here are the JPG files showing the front end and back end sections. The front end image shows products appearing (with comments and hearts symbols below) and a mixture of our staff and products in the search!

    Thanks!

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    #175829
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I see you’ve customised the search bar, did you do this just with custom css or did you edit the theme files?

    – Kyle

    #176073
    iamlard
    Member
    Post count: 45

    Hi Kyle,

    We got an external developer to tweak the theme…who is now fairly uncontactable! He created a child theme so I imagine he’s tweaked the files in there.

    #176074
    iamlard
    Member
    Post count: 45

    Sorry, i’ve just re-read your actual comment! I amended the visual search bar using css in the child theme. Will that have an effect on the results?

    #176436
    queueit
    Member
    Post count: 61

    Hey,
    In my case whenever I try to search for a specific page or a post the search function displays only posts. Do you have any idea, how to fix it to find specific pages and posts?

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    #176939
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you enable the parent theme to see if the search works?

    – Kyle

    #177005
    iamlard
    Member
    Post count: 45

    Hi Kyle,

    I’ve enabled the parent in preview mode and it looks like the search function there is fine. So it’ll be something that was added to tweak the child…any ideas as to what i’m searching for code-wise to change? Looks like the parent is something like ‘fa-search’ so i’ll try looking for that in the child to find what’s overwriting the original code?

    Thanks,
    Pete

    #177200
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yeah check your functions.php file and if there’s any addition files like search.php

    – Kyle

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