Search not working

[kushalkamra]

Hi,

Search is not working on my website, please take a look.

Thanks

[Rui Guerreiro – SUPPORT]

Hi,

What are you exactly trying to search?

I searched for tulsi and it returned me a resul
https://mydhaba.in/?s=tulsi

-Rui

[kushalkamra]

Hi Rui,

Thanks for your reply. Search Term “Tulsi” have returned only a single result of a post but there are many products with “Tulsi” in title those have not come in search results. For example below products

https://mydhaba.in/shop/food-and-beverages/tea/tulsi-brahmi-tea-25-tea-bags-organic-india/
https://mydhaba.in/shop/food-and-beverages/tea/tulsi-cleanse-tea-18-tea-bags-organic-india/
https://mydhaba.in/shop/food-and-beverages/tea/tulsi-earl-grey-green-tea-18-tea-bags-organic-india/

Similarly, Search Term “Moringa” also leads to no results, but there are many products with name “Moringa” in title, such as below.

https://mydhaba.in/shop/food-and-beverages/tea/organic-moringa-chai-tea-100-gm-grenera-organics/
https://mydhaba.in/shop/food-and-beverages/tea/organic-moringa-lemon-ginger-loose-tea-100-gm-grenera-organics/

Please take a look.

Thanks

[David Martin – Support]

Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst we investigate?

[kushalkamra]

Hi David,

As this is a live website, is there any other way this can be checked ?

Thanks

[David Martin – Support]

Do you have a staging site?

[kushalkamra]

No

[David Martin – Support]

Ask your host to set one up. Or work on your live site.

– David.

[kushalkamra]

Hi,

I’ve setup staging with all plugins disabled at below link subdirectory of website using plugin WP-Staging

https://mydhaba.in/mydhabatest/

Tested search with link https://mydhaba.in/mydhabatest/?s=tulsi, did show a single result. Should’ve shown many more results.

Please take a look

[kushalkamra]

It seems to have conflict with a single plugin, WP-Ultimate-Recipe. Please advise further.

Thanks

[Rui Guerreiro – SUPPORT]

In that case you need to contact the plugin author, since it seems they are interacting with the default WordPress search.

-Rui

[David Martin – Support]

If you enable Twenty16 does the search issue persist?

Thanks.

[kushalkamra]

Yes, Issue persists when Twenty Sixteen Theme is activated.

[David Martin – Support]

In that case you will need to contact the plugin support to report the issue to them.

Thanks.

[kushalkamra]

Exactly what should I ask them to look into ?