New Landing How can we help? Atelier Search is showing only a few products of many results

Viewing 15 posts - 1 through 15 (of 18 total)
  • Posted in: Atelier
  • #303739
    Patipada
    Member
    Post count: 116

    Hi, when using search the site is showing only a few of the many results.
    For example: https://patipada.nl/?s=meditatiekussen.
    It’s given 436 results and only 10 products are shown.

    Also I cannot get the settings right to see prices in the search results.

    Can you help me out?

    Thanks,
    Gerjan

    #303904
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Gerjan,

    Can you please add a WP login so I can take a closer look?

    #303936
    Patipada
    Member
    Post count: 116
    This reply has been marked as private.
    #304517
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Do you have another search term to use, that returns 0.

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active as you are modifying the Search results using Relevanssi.

    #304632
    Patipada
    Member
    Post count: 116

    Hi David,

    After deactivating all the plugins I was able to rebuild the index with Relevanssi.
    Still search is not working.
    It’s showing the same results, whatever you’r searching.

    At the buttom of the page it says: Geen producten gevonden die aan je zoekcriteria voldoen.
    Translated: No products found matching your search criteria.

    For example:
    https://patipada.nl/?post_type=product&s=legging

    #304634
    David Martin – Support
    Moderator
    Post count: 20834

    Please disable Relevanssi also. Leave all plugins off, apart from the mentioned.

    #304639
    Patipada
    Member
    Post count: 116

    Ok, I tried, but then it is showing no search results.
    But it is saying there are products found. See enclosed print screen.

    Attachments:
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    #304644
    Patipada
    Member
    Post count: 116

    There is some improvement now, since after deactivating Relevanci and switching other plugins back on, it’s giving good results. Although, some products remain on top of these results, no mather wat you’r searching.

    For example.
    If you search for meditatiekussen it’s first showing random products, but underneath those products it’s showing meditation cushions.

    #304895
    David Martin – Support
    Moderator
    Post count: 20834

    It looks fine:

    #305255
    Patipada
    Member
    Post count: 116

    That’s strange. It looks fine indeed in the printscreen. I don’t have the same results.
    I don’t get it. Do you see the same if you use this url?
    https://patipada.nl/?post_type=product&s=meditatiekussen

    #305496
    David Martin – Support
    Moderator
    Post count: 20834

    Please keep your plugins deactivated.

    #305504
    Patipada
    Member
    Post count: 116

    Hi, deactivated all plugins except woocommerce and swiftframework.
    Unfortunately it did not help.

    Turned it back on so visitors can still use the webshop.
    Did you try with login in to our CMS?

    #305506
    David Martin – Support
    Moderator
    Post count: 20834

    You have certainly set something wrong within the shop page itself. You need to edit your shop page https://patipada.nl/wp-admin/post.php?post=4&action=edit and remove this:

    [recent_products per_page="48" columns="4" orderby="date" order="desc"]

    Products are automatically added to the shop page once you have set the page in the WooCommerce settings as you have done.

    #305522
    Patipada
    Member
    Post count: 116

    Sadly removing that line didn’t work out as well. Now I get a message that no products are found, on any search term.

    Tried this again for example: https://patipada.nl/?post_type=product&s=meditatiekussen

    Any other suggestion what it could be?

    #305528
    David Martin – Support
    Moderator
    Post count: 20834

    Please do not add that shortcode again also.

    I will check again now.

    Thanks.

Viewing 15 posts - 1 through 15 (of 18 total)

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