New Landing How can we help? Themeforest Theme Support Joyn Scrolling on mobile not working

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Joyn
  • #148132
    joanrojeski
    Member
    Post count: 13

    Hi,
    I’m writing because scrolling doesn’t work on mobile. I’m using a Nexus 5 with last version of Android and I can’t scroll down after the page is completely loaded. I found some people had the same problem with another theme (http://www.swiftideas.com/forums/topic/cant-scroll-down-the-page-swipe-down-on-mobile-device/) and finally an update worked it out, but I’ve just uploaded to the last version of Joyn and the problem persists. Any idea?

    Thank you in advance.

    #148196
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That issue was identified and the development team is working on it.
    Will forward to the development team so they can reply.

    Thanks

    -Rui

    #148527
    raubreysmith
    Member
    Post count: 2

    Hi Rui,

    I’ve encountered this issue aswell. I would appreciate if I could get access to the fix via email depending on how long the next theme update would be.

    Thanks

    #148765
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    #149615
    raubreysmith
    Member
    Post count: 2

    Hi Rui, Ed,

    Thanks for the above, I didn’t actually get a chance to use it before Joyn 2.0 was released. I can confirm after the upgrade, scrolling on Android is now fixed (for my site at least).

    Hoping it is the same for OP.

    Thank you for your support,
    Ross

    #149753
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂

Viewing 6 posts - 1 through 6 (of 6 total)

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