New Landing How can we help? Themeforest Theme Support Flexform Scrollbar doesn't display

Viewing 12 posts - 16 through 27 (of 27 total)
  • Posted in: Flexform
  • #123117
    blaouchez
    Member
    Post count: 448

    Sorry to come back to you for this, but after all my tests, I found that the problem is swift page builder.

    If I use wordpress normally no problem.

    Is there an update swift Page Builder?

    Thanks !

    #123223
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You said it was the same with TwentyFourteen?

    – Kyle

    #123307
    blaouchez
    Member
    Post count: 448

    Yes, but I did not realize that for “normal” pages (without swift page builder), the sytem menu work differently: bar tools and stops up to the top.

    With “normal” pages, it works very well in Flexform and TwentyFourteen

    With Swift Page Builder, it does not work: if there is a lot of text and you want syliser the text below, the toolbar disappears when you go down the srcollbar

    Sorry for the confusion!

    #123310
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you try deactivating all of your plugins to see if that fixes the issue?

    – Kyle

    #123364
    blaouchez
    Member
    Post count: 448

    I’ve already tried. I also tested by removing the page functions.php in the child theme

    The problem has existed for WordPress 4

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    #123370
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It’s working fine for me on my install, therefore it must be one of your plugins. Or a child theme edit, what changes have you made in the child theme?

    Can you activate the parent theme, disable all plugins and check again?

    – Kyle

    #123371
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry I can confirm it does not create a scroll bar, it just extends the height of the text area, which I don’t see a problem with?

    – Kyle

    #123374
    blaouchez
    Member
    Post count: 448
    This reply has been marked as private.
    #123610
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’ll forward this to the developer to see if we can get the scrollbar back, thanks for your time

    – Kyle

    #123682
    blaouchez
    Member
    Post count: 448

    ok, thanks !

    #123689
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    #124228
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I checked the situation and with all the plugins deactivated and with the default theme the scrollbar doesn’t appear.

    Can you try to upload the latest WordPress files maybe something is missing there?

    -Rui

Viewing 12 posts - 16 through 27 (of 27 total)

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