New Landing › How can we help? › Themeforest Theme Support › Flexform › Saving theme option goes to a blank page

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Flexform
  • May 19, 2015 at 11:13 am #176406
    queueit
    Member
    Post count: 61

    Hi,
    Whenever I try to save any edits in the theme options it redirects to a blank page.
    Can you help with that?

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    May 19, 2015 at 11:16 am #176409
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Hello,

    Please provide login details to your dashboard using set private reply.

    I will check this for you.

    May 22, 2015 at 10:47 am #177672
    queueit
    Member
    Post count: 61
    This reply has been marked as private.
    May 22, 2015 at 11:03 am #177681
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Hello queueit,

    I am checking this.

    May 22, 2015 at 11:03 am #177682
    Nishant – SUPPORT
    Spectator
    Post count: 649

    I guess you forgot to send the URL of your website. Can you please send it as well?

    May 26, 2015 at 6:50 am #178301
    queueit
    Member
    Post count: 61
    This reply has been marked as private.
    May 26, 2015 at 8:50 am #178354
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    Thanks
    Mohammad

    May 26, 2015 at 12:37 pm #178467
    queueit
    Member
    Post count: 61

    Thanks, will try that.

    May 26, 2015 at 2:20 pm #178524
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Just try out and let me know your feedback.
    Thanks
    Mohammad

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    Posted in: Flexform
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