New Landing › How can we help? › Themeforest Theme Support › Nota › Saving Options

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Nota
  • April 8, 2017 at 9:16 am #320141
    teamwk
    Member
    Post count: 8

    We are facing big problems saving changes in the theme settings. Changes are not saved and not applied to the frontend. Have tried everything but couldn’t find any problem. Could you please have a check on it?

    April 8, 2017 at 2:12 pm #320149
    David Martin – Support
    Moderator
    Post count: 20834

    I can save your options fine:

    You must purge your WP Rocket cache after saving changes.

    April 9, 2017 at 1:21 pm #320198
    teamwk
    Member
    Post count: 8
    This reply has been marked as private.
    April 10, 2017 at 3:29 pm #320361
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    At the moment your topbar is disabled?

    -Rui

    April 11, 2017 at 8:02 am #320474
    teamwk
    Member
    Post count: 8

    Yes it is: https://www.screencast.com/t/ChG2UpTtb6h

    Please have a look, it seems to be a problem within the theme, that the changes in woocommerce tab are not saved correct.

    April 11, 2017 at 9:01 am #320476
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This is not a bug I can replicate on my local dev version. – Though I do see this on your site.

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

    April 18, 2017 at 1:35 pm #321355
    teamwk
    Member
    Post count: 8

    Seems to be fixed with the latest update.

    Thank you

    April 18, 2017 at 1:36 pm #321356
    teamwk
    Member
    Post count: 8

    Ticket can be closed.

    April 18, 2017 at 1:40 pm #321357
    David Martin – Support
    Moderator
    Post count: 20834

    Marking as resolved.

    Thanks.

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