Save Button in Testimonials Slider not Working

[kmadler]

The save button in the testimonials slider is not working, I have tried everything, please help.

Thanks!
Karen

[laranz – SUPPORT]

Hi,

I tried and it works http://dev.changeshappen.com/wp-admin/post.php?post=198&action=edit&message=6 you mean the testimonial slider in the page builder right??

Let me know, what you got.

Thanks,
laranz.

[kmadler]

Hi Laranz,

I tried again, but it still will not save when I change the background from alt7 to alt4.

I have never been able to get the testimonial slider in page builder to save. Sometimes it will even though it doesn’t indicate it has and I have to hit cancel.

Can you go into my account and try it once more?

Thanks so much!!
Karen

[Rui Guerreiro – SUPPORT]

Hi,

I also did it without any problem.
But noticed that you have an error in the javascript.
https://www.dropbox.com/s/eur8ax0w6nev1t3/error_home.png?dl=0

Seems that something is not right, probably you migrate from localhost to the live server and something is missing.

-Rui

[laranz – SUPPORT]

Hi,

I saved it again and it works http://dev.changeshappen.com/wp-admin/post.php?post=198&action=edit&message=1 I changed it to Alt 6 background. Can you try in some other browsers to check??

Let us know,

Thanks,
laranz.

[kmadler]

Hi Laranz,

Thanks so much it seems to be working perfectly now.

With that said, there is now a big white gap above this section where previously that didn’t exist. It is definitely related to the testimonial section because it stays with that piece.

Do you mind taking a look?

I really appreciate all your help!
Karen

[laranz – SUPPORT]

Hi,

I didn’t see any white space above the testimonials in the home page, could you share the correct URL of this problem, so that I can take a look at it?

Let us know,

Thanks,
laranz.

[kmadler]

Hi Laranz,

Thanks for getting back to me. Something wonky has gone on with regard to my homepage.

You are correct that the big white gap above the testimonials is no longer there. But instead, my “impact text + button” section above that just disappeared altogether. I added it back, but this widget used to preview differently with different text in the sample. That’s no matter, except now there is no whitespace at the top of this section and it is jammed up against the main splash.

I guess I could add a “Blank Spacer” above my “Impact Text + Button” but something strange happened earlier today when you emailed me about the “Testimonials Slider”.

dev.changeshappen.com

Thanks,
Karen

[laranz – SUPPORT]

Hi,

So, now you are telling that all problems fixed??

Let us know,

Thanks,
laranz.

[kmadler]

No, there’s still extra space above the testimonials slider. Can you remove it please? It never used to be there.

dev.changeshappen.com

Thanks,
Karen

[kmadler]

Nevermind, I just fixed everything in a custom css file in the editor. I still don’t understand why the spacing above the testimonial slider and impact text box spontaneously changed though.

Do you guys ever push changes out that aren’t part of a release or am I doing something silly on my end due to lack of sleep? 🙂

Thanks for all your prompt assistance.

Best,
Karen

[Mohammad – SUPPORT]

Hi,
You most welcome. I’m glad that issue resolved. Thanks Laranz and Rui. 🙂
With Best Regards
Mohammad