SAVE button doesn't work for certain Swift Page Builder elements

[steezy]

I just added the “Posts Carousel” element through the Swift Page Builder and edited it’s contents. However, when I click the “Save” button nothing happens. The only way I can get out of that screen is hitting the Cancel button but of course that doesn’t commit my changes. Please see attached screenshot.

I’ve tried this in Firefox, Safari, and Chrome. No resolution. How can I fix this? is this a bug?

Thanks in advance.

[laranz – SUPPORT]

Hi,

Only some elements (Other than post carousel) or all the elements in the builder? Try clearing cache, if that didn’t help, try deactivating all plugins.

Let me know, what you got.

Thanks,
laranz.

[steezy]

Hi Laranz,

Thanks for the response.

Cleared the browser cache – no results
Deactivated ALL plugins – no results

And yes, only the Blog Carousel and a select few other elements do not have a working “Save” button. Other elements save fine. Any other suggestions?

Thanks,
David

[robthijs]

I’ve had this problem with the blog carousel. It usually turned up when I used pre-set template pages in swift builder. Try to delete the blog-carousel-element and add it manually, the save button usually works after that.

[steezy]

That did it! Thanks robthijs! 🙂

[laranz – SUPPORT]

Hi,

Thanks robthijs for the heads up 🙂 @steezy glad you found a way for the solution.

Let me know, if you have any other questions.

Thanks,
laranz.