New Landing How can we help? Themeforest Theme Support Dante safari parallax video problem & ipad responsive issue

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Dante
  • #65345
    tynus
    Member
    Post count: 170

    Hi,

    I could not find a similar topic, so I start this one.

    1. Safari browser doesn’t show the parallax video in the background. It works fine in other browsers, but it’s not showing in the Safari browser.

    I’m using:
    Version 7.0.3 (9537.75.14) on a mac.

    2. I have made menu items, but when viewing the site on an iPad, the last menu item is overlapped by the search button and the shoppingbasket item. In a normal browser on the mac/pc it looks fine, but not on an iPad. It looks like it is not totally responsive?

    I’m using:
    iPad 1, but I’ve also checked it on an ipad-simulator for developer sites, as well.

    Please advice

    #65351
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    #66109
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    1. Please check with another machine .

    2-For IPAD issue -:
    Please put this custom css at Admin -> Theme Options -> Custom CSS

    @media only screen and (max-width: 1024px) {
    .header-1 nav#main-navigation .menu > li, .header-2 nav#main-navigation .menu > li{padding:0 4px 4px}
    }

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #67441
    tynus
    Member
    Post count: 170

    Hi,
    1.Both on my iMac and MacBookPro no parallax video.

    2.The custom css code, did not work. I’ve also changed the padding from 4 to 2 and 6, but no change.

    Hope you can think of something else.

    thanks

    #67640
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    For the video, please make sure you have uploaded mp4, webm and ogg

    – Kyle

    #67750
    tynus
    Member
    Post count: 170

    I’ve used a Background Video (WebM) for the pages, do you mean that I have to add three (??!) different formats per each page, so that all browsers can display te same video?

    Or that I should use one of these…if the last one is what you mean…then I can only say…; ‘duhuhh’

    ๐Ÿ˜‰

    Please advice

    #67751
    tynus
    Member
    Post count: 170

    Like I said: it does show the parallax video, in this case WebM file, in all of the browsers out there, except safari.

    #67871
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You ened to upload multiple formats to support all browsers, safari does not support WebM

    See: http://www.w3schools.com/html/html5_video.asp

    – Kyle

    #68002
    tynus
    Member
    Post count: 170

    Hi Kyle,
    Thank you for the info. I did not know this.

    Kind regards

    #68010
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem ๐Ÿ™‚

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