New Landing How can we help? Themeforest Theme Support Neighborhood Safari blurry product image

Viewing 15 posts - 1 through 15 (of 18 total)
  • #88872
    michaelagwunobi21
    Member
    Post count: 93

    How Do I fix the blurry image problem on safari, mainly product images

    #89293
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Have you followed this article http://support.swiftideas.net/knowledgebase/product-image-quality/ ?
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #89728
    michaelagwunobi21
    Member
    Post count: 93

    Its not that, its on the single product page. When you hover over the images and it zooms, its clear. When you don’t the picture isn’t as clear

    #89921
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, the guide Mohammad linked to takes care just about that. Making sure you set your cropped setting correctly etc.

    Can you please link to your website?
    But make sure you checked the thread we linked to first.

    #89947
    michaelagwunobi21
    Member
    Post count: 93

    I already did that months ago. This is something different, that i’ve seen other people complain about also. Its mainly to do with the zoom feature on the single product page

    #90203
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide the link to your site as Melanie asked before? So we can take a look.

    – Rui

    #90206
    michaelagwunobi21
    Member
    Post count: 93

    Can you forward this to the developer please. I think he’ll will know what i am talking about

    #90555
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    #90586
    michaelagwunobi21
    Member
    Post count: 93

    Hi Ed,

    Thanks for the file.

    I wouldn’t like to update every file as it mess up the custom work i’ve done. Would you be able to tell me which part I should change for this to work

    #90872
    Holly & Trisha
    Member
    Post count: 54

    hi – I have blurry images too. Please help! I tried to open my own thread, because this one hasn’t answered my questions.

    I have read tutorials about this and tried to change the image size. but to no avail.

    Surely this is a bug with the theme if so many people are having issues with it?

    #90927
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi @couchandcup

    This is fixed for the next update, if you need the files sooner, please email Ed: http://themeforest.net/user/SwiftIdeas


    @michaelagwunobi21
    I will wait for Ed to answer this for you as he made the changes

    – Kyle

    #92787
    michaelagwunobi21
    Member
    Post count: 93

    thanks

    #93095
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem @couchandcup
    Thanks Kyle

    #94298
    michaelagwunobi21
    Member
    Post count: 93

    hi, still waiting for a response

    #94300
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It’s unlikely that Ed will have written down what he updated for the custom build for you, if you’re going to be editing the main theme files then you will need to write down your changes as you will need to update the theme at some point

    – Kyle

Viewing 15 posts - 1 through 15 (of 18 total)

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