New Landing How can we help? Themeforest Theme Support Uplift Rounded Images Corners affected by animated headers (Chrome only)

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Uplift
  • #310179
    ElizabethJones
    Member
    Post count: 32

    Hi,

    If I use rounded corners on an image on the same page where I’ve got an animated headline the image switches from rounded to square corners each time the animated headline changes.

    This only happens in Chrome. Works fine in Firefox & Edge.

    You can see it here: http://www.quantatelecom.ca.php56-1.dfw3-2.websitetestlink.com/capabilities

    and here: http://www.quantatelecom.ca.php56-1.dfw3-2.websitetestlink.com/our-commitment

    Can someone look into why this is happening?

    Thanks!
    Elizabeth

    #310243
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s strange, couldn’t understand how it’s affecting the image.
    Will forward to our head developer.

    -Rui

    #310272
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey there,

    please can you try adding this custom css – that should sort it!

    .sf-headline {
    position: relative;
    }

    Let us know.

    – Ed

    #310281
    ElizabethJones
    Member
    Post count: 32

    Hi Ed,

    I added that css and it didn’t change.

    Side note – I can’t add custom CSS in the Theme Options section as there is no editable area to enter it (I am almost 100% sure I used to be able to – as there is some text in the area that used to be editable). The only place I can add CCS is under the Customizer section.

    Thanks!
    Elizabeth

    #310290
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    There are some errors in your javascript console.
    https://www.dropbox.com/s/k9q5ywd5ir64cq1/Screenshot%202017-01-16%2015.18.55.png?dl=0

    Can you check if the files in the screenshot exists in your server?
    If not, try to upload again the theme files.

    -Rui

    #310296
    ElizabethJones
    Member
    Post count: 32

    Hi Rui,

    I’m not sure exactly where to look – can you be more specific?

    And when you say upload theme files; do I need to delete anything first, or just upload the Uplift theme zip file? Will it remove any of the settings or custom CSS?

    This website is supposed to go live later today so I want to be very careful not to make a mess of anything!

    Thanks!
    Elizabeth

    #310297
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    the settings and custom css are stored in the database so don’t worry with those.

    If you can provide me ftp credentials I can check if those missing files are there or not.

    If necessary to update the theme files, you will need to delete the theme and install it again.

    Do you have any specific settings in the htaccess or wp-config.php regarding the domain name?

    -Rui

    #310301
    ElizabethJones
    Member
    Post count: 32
    This reply has been marked as private.
    #310462
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Do you want the image with or without the rounded corners? I am not 100% sure what is causing this,

    For no borders, please test this CSS:

    .spb_image figure {
        border-radius: 0px!important;
    }

    To preserve the borders, test this:

    .img-wrap {
        margin: 0;
    }
Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register