New Landing How can we help? Themeforest Theme Support Neighborhood Revslider video autoplay

Viewing 5 posts - 1 through 5 (of 5 total)
  • #41410
    bellacorsa
    Member
    Post count: 9

    Hi,
    I use Revolution Slider on my homepage.
    When I visit the site for the first time, self hosted videos do not autoplay. They don’t appear at all. Second time videos autoplay although with a delay. After the third time everything works fine.
    If i empty cache the problem is there again.
    The people in themepunch are trying to help in their forum and they told me that it might be a theme’s issue.
    Do you have any ideas why this happens? Is the video too big? Server response slow? I have no idea.
    I will appreciate any help.

    Javier
    http://www.labikecycling.com

    #42013
    Melanie – SUPPORT
    Member
    Post count: 11032

    I’m getting a 404 (not found) on the video.js.map file in the rev slider plugin. Can you delete the plugin and upload it again?

    Make sure to check the forum thread that has the latest version listed to install it.

    Cheers

    #42048
    bellacorsa
    Member
    Post count: 9

    I deleted the plugin, reinstalled it (latest version), imported the same slider… and the problem is still there.

    #42620
    Melanie – SUPPORT
    Member
    Post count: 11032

    I will ask the developer to check it out, maybe he has a clue. Cheers

    #42816
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there!

    Just visited your site for the first time, and the video loaded perfectly!

    Can you try a different computer/browser?

    – Ed

Viewing 5 posts - 1 through 5 (of 5 total)

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