Revolutionslider HTML5 video size

[larslenselink]

On our website (http://tinyurl.com/ndxf8tk) we have tried to add a HTML5 video in the revolution slider. We have encountered several problems.

The size of the video is 1200x500px. When I check the page on any regular monitor it shows up good, but when I check the page on my external monitor (24inch, 1920x1200px) the video shows up way larger than 500 px. How can I make sure the slider size stays 500px in height (e.g. using overflow:hidden) all time?

Furthermore, the slider adds a gray area below the video. Where is this coming from? Additionally, the video does not seem to show up in IE and firefox (only in chrome).

Please help.

[Melanie – SUPPORT]

Hm, I’m currently on my laptop and don’t have access to my large screens, so I will forward this to another support staff!

[larslenselink]

Hi Melanie,

Thank you. I understand. Maybe you can check the problem with the IE and Firefox browser? The video is not working there.

[larslenselink]

Anyone?

[laranz – SUPPORT]

Hi larslenselink,

Sorry for the late reply, I forward this to our revolution slider guy about this problem. He will surely sort this out.

Thanks,
laranz.

[larslenselink]

Thank you Laranz. We need to get this fixed asap since its the only thing that keeps us from officially opening the shop.

[larslenselink]

Does it have something to do with the error noted in the console? See attached img.

[Swift Ideas – Ed]

Hi @larslenselink,

Here are the settings we use for our agency slider video slide, hope they help you!

https://www.dropbox.com/s/e5wbydvhglvypxk/Screenshot%202014-01-28%2009.13.08.png

Have you set the slider grid width to 1170 x 500?

– Ed

[larslenselink]

Hi Ed,

Thanks for the screenshot and data. I have adjusted the setting but it the video still shows a black area underneath the slider. I’ve checked the code and it says that the slider has a total height of 775px (check screenshot).

Furthermore, the video still does not show up in IE (9) and Firefox (26).

[larslenselink]

Never mind. 10 days later and still no luck. I’ve deleted the video from my page and instead, added an image.

[Melanie – SUPPORT]

Okay!