New Landing › How can we help? › Atelier › Revolution Sliders disappear

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    Posted in: Atelier
  • October 1, 2015 at 9:54 am #217745
    luca01
    Member
    Post count: 48

    Hi!
    I’ve an urgent issue!
    Suddenly revolution sliders disappear from my homepage!
    If you look at the page admin the sliders are there (one in the header and one in the middle of the page)
    but if you open the page the sliders don’t appear anymore.
    I’ve updated everything, theme, framework and revslider.
    What it could happen?
    Please let me know as soon as possible.

    October 1, 2015 at 9:56 am #217748
    luca01
    Member
    Post count: 48
    This reply has been marked as private.
    October 1, 2015 at 11:04 am #217779
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check that you have inserted the revolution slider through page slider meta or page content editor. I see that slider have been removed from page.
    Thanks
    Mohammad

    October 1, 2015 at 11:09 am #217784
    luca01
    Member
    Post count: 48
    This reply has been marked as private.
    October 1, 2015 at 11:10 am #217786
    luca01
    Member
    Post count: 48
    This reply has been marked as private.
    October 1, 2015 at 11:20 am #217789
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to wordpress, themes and all plugins. Hope it should help to you.
    Thanks
    Mohammad

    October 1, 2015 at 11:37 am #217801
    luca01
    Member
    Post count: 48
    This reply has been marked as private.
    October 1, 2015 at 11:58 am #217816
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    1- Please just upgrade the wordpress and check for slider.

    2- It seems any plugin issue so please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thanks 🙂
    With Best Regards
    Mohammad

    October 1, 2015 at 12:00 pm #217823
    luca01
    Member
    Post count: 48
    This reply has been marked as private.
    October 1, 2015 at 12:09 pm #217826
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems any plugin issue so please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    Thanks
    Mohammad

    October 1, 2015 at 12:12 pm #217827
    luca01
    Member
    Post count: 48
    This reply has been marked as private.
    October 1, 2015 at 12:17 pm #217829
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its compatible with latest wordpress.
    Thanks
    Mohammad

    October 1, 2015 at 1:53 pm #217846
    luca01
    Member
    Post count: 48
    This reply has been marked as private.
    October 2, 2015 at 10:47 am #218037
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue so please check it now.
    Thanks
    Mohammad

    October 2, 2015 at 10:57 am #218047
    luca01
    Member
    Post count: 48
    This reply has been marked as private.
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    Posted in: Atelier
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