New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Revolution slider updated – submenu not working

Viewing 15 posts - 16 through 30 (of 30 total)
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    Posted in: Neighborhood
  • January 19, 2015 at 3:17 pm #142449
    thecookstays
    Member
    Post count: 35
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    January 19, 2015 at 3:53 pm #142465
    thecookstays
    Member
    Post count: 35
    This reply has been marked as private.
    January 20, 2015 at 10:31 am #142639
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It could be some memory problem. Not sure what is your current memory setting but try to increase it inside the wp-config.php file.

    Here is some documentation about it.
    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    -Rui

    February 3, 2015 at 3:40 pm #146839
    thecookstays
    Member
    Post count: 35

    Hi Rui,

    sorry to bother you again, but I have tried every possible combination the last weeks and nothing seems to work.

    The memory limit of PHP was already set to 128 MB.
    I also updated the theme to version

    I we do another de-install and re-install and check if that helps in combination with the latest update of the Neighbourhood theme… but i get desperate and the site looks too statically sad at the moment….

    Thanks in advance for any further support you can give me.

    Kind regards.

    Jarl

    February 4, 2015 at 11:58 am #147149
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access to try to figure out what is happening?
    Use the private reply option.

    -Rui

    February 4, 2015 at 3:22 pm #147233
    thecookstays
    Member
    Post count: 35
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    February 6, 2015 at 2:49 pm #147864
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t access because of the firewall. My current ip is 85.244.248.10

    Thanks

    -Rui

    February 6, 2015 at 3:02 pm #147865
    thecookstays
    Member
    Post count: 35

    Should be ok now Rui.

    February 9, 2015 at 11:10 am #148320
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I apologize but after the weekend my Ip Address changed, can add the one below.
    85.241.11.19

    Thanks
    -Rui

    February 9, 2015 at 8:14 pm #148534
    thecookstays
    Member
    Post count: 35
    This reply has been marked as private.
    February 10, 2015 at 2:52 pm #148783
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We have to be more synchronized 🙂

    My Ip changed again to 85.245.51.223

    Can’t you disable it for a couple of days only since the admin also requires login credentials?

    -Rui

    February 11, 2015 at 7:50 pm #149180
    thecookstays
    Member
    Post count: 35
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    February 12, 2015 at 4:33 pm #149563
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Finally manage to login.
    it seems everything fine in Revolution slider slides.

    https://www.dropbox.com/s/v5e803tm73nd7rs/rev_slider.png?dl=0

    -Rui

    February 12, 2015 at 11:04 pm #149664
    thecookstays
    Member
    Post count: 35
    This reply has been marked as private.
    February 12, 2015 at 11:55 pm #149674
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I manage to experience those errors but I deactivated all plugins except RevSlider and it worked fine.
    https://www.dropbox.com/s/y1fw43ncj56j0s9/revslider_preview.png?dl=0

    So it’s a conflict with other plugin. To find this you need to disable all plugins and activate one by one, since you have a lot of plugins try to activate 10 at each time and test again till finding the problematic one.

    -Rui

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    Posted in: Neighborhood
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