New Landing › How can we help? › Themeforest Theme Support › Dante › Revolution Slider, Testimonial Slider

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Dante
  • January 6, 2016 at 1:57 pm #238622
    99quidsocial
    Member
    Post count: 4

    Hello,
    I am using Dante theme on my website. Thanks for the awesome theme. 🙂 However I am facing a problem in revolution slider.
    I have created a slide having transparent background and YouTube video layer and I want it to be autoplay. I know on mobile the YouTube videos can;t be autoplayed, but right now it is not even properly playing in mobile, the play button of YouTube is also not showing and it continues to show black screen. Can you please guide me what I am doing wrong?

    Also another problem that I am facing is the fluctuating content because of the testimonial slider (you can see that in home page of site), as the testimonials content is not equal in each slide, the content below it is moving up and down because of that and hence difficult to read. Can you please suggest some CSS to fix this as the content below slider is difficult to read because of the up-down movement.

    Thanks

    January 8, 2016 at 6:59 am #238984
    99quidsocial
    Member
    Post count: 4

    Hello,
    Please help me to resolve this issue asap.

    Regards
    Nimesh

    January 11, 2016 at 1:26 pm #239490
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you update the theme: http://www.mimeofun.com/wp-admin/update-core.php

    Can you create a test page with the slide you mention? Looks like you do not have that slide activate within your main slider?

    Thanks.

    January 11, 2016 at 2:34 pm #239509
    99quidsocial
    Member
    Post count: 4

    Hello,
    I have updated the theme and the slide is already activated in the main slider. Please check

    January 11, 2016 at 3:03 pm #239516
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please change how you have set the video. Please edit the slide and set the video in Main Background => Source => YouTube Video. You can then set your cover image in with the button below: “Cover Image => Change Image”.

    Thanks.

    January 11, 2016 at 3:21 pm #239518
    99quidsocial
    Member
    Post count: 4

    Hello,
    I had done that also. But in that case the video doesn’t plays on mobile. Just the cover/bg image is shown on mobile.

    January 11, 2016 at 7:19 pm #239581
    David Martin – Support
    Moderator
    Post count: 20834

    That’s correct, the video will not play on any mobile device. The fallback image is shown.

    Thanks.

    January 12, 2016 at 11:12 am #239705
    99quidsocial
    Member
    Post count: 4

    Is there any way we can get the youtube video working on mobile?

    January 14, 2016 at 9:19 am #240290
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    If you use the video asset it should work fine

    – Kyle

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    Posted in: Dante
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