New Landing › How can we help? › Themeforest Theme Support › Pinpoint › Revolution Slider pics blank, also in preview

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Pinpoint
  • September 22, 2014 at 12:32 pm #113291
    kajleers
    Member
    Post count: 12

    Hi,

    I have Revolution Slider in Pinpoint. The slider won’t show the pics added to the slides in preview, and also not after publishing.

    The slides remain gray, although they do show added text layers. So, it’s just the pics Revslider won’t show. I have tried different pic sizes & scales but no dice.

    I have all the latest versions of Pinpoint theme and Revslider, I have tried deactivating all plugins, all to no avail.

    Could you please help me?

    I have created a temporary login for you to have a look-see.

    Sincerely,

    Kaj Leers

    September 22, 2014 at 1:49 pm #113315
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me full permission in wordpress admin dashboard. Which page has revolution slider?
    Thanks 🙂
    With Best Regards
    Mohammad

    September 22, 2014 at 9:57 pm #113482
    kajleers
    Member
    Post count: 12

    Hi,

    You have full permissions as far as I can see.

    I’ve started a blank slate — I’ve started a new Slider in Revolution Slider-menu. Added to 2 slides with pics. Already the pics don’t show in preview.

    September 23, 2014 at 3:43 am #113525
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that you have very old version 2.2.3 of revolution slider plugin so please upgrade to latest version 4.6 – http://d.pr/f/sWGE/1lGmhBpc
    Thanks 🙂
    With Best Regards
    Mohammad

    September 23, 2014 at 10:00 am #113616
    kajleers
    Member
    Post count: 12

    Hi,

    Thank you. I’ve updated. Now it shows me the slides in preview but when I enter the slide alias for the slides to be used, the Revolution Slider disappears from the home page altogether (see pic).

    The Revolution Slider-slides are supposed to be above those two portfolio pics but no. Any thoughts?

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    September 23, 2014 at 11:01 am #113660
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Post Tube Player is cause to error so disabled it. Now revolution slider working fine.
    Thanks
    Mohammad

    September 23, 2014 at 11:47 am #113700
    kajleers
    Member
    Post count: 12

    Hah – darn Post Tube Player. Thx! 🙂

    Kaj

    September 23, 2014 at 12:06 pm #113707
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. I’m glad that issue resolved.
    Thanks 🙂
    With Best Regards
    Mohammad

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    Posted in: Pinpoint
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