New Landing › How can we help? › Cardinal › Revolution Slider Not Showing Up On Page

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Cardinal
  • January 22, 2015 at 9:00 pm #143603
    kawpoosta
    Member
    Post count: 61

    Hi,

    In the meta options, I set a Revolution Slider to show at the top of our homepage here: https://www.sproutliving.com/ — and it initially worked, but all of a sudden, last night, it stopped working, and won’t show up anymore. Please advise.

    January 23, 2015 at 2:19 pm #143878
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems any conflict issue. Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thanks
    Mohammad

    January 23, 2015 at 4:56 pm #143940
    kawpoosta
    Member
    Post count: 61

    Hi Mohammad,

    I just deactivated all plugins (except Revolution Slider) and the problem persisted. I tried clearing cache and in an Incognito window.

    January 23, 2015 at 5:31 pm #143961
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try to change the slider home1 to any other slider. Create a new page with home1 slider and check. Have you customized theme and inserted any custom css code?
    Thanks
    Mohammad

    January 23, 2015 at 5:43 pm #143967
    kawpoosta
    Member
    Post count: 61

    I tried two other slider alias’s and neither worked.

    Yes, we have a lot of custom CSS but none related to the Revolution Slider.

    January 23, 2015 at 5:47 pm #143968
    kawpoosta
    Member
    Post count: 61

    Well, nevermind, it appears it was this CSS that was causing the issue:

    .tp-fullwidth-forcer {
    display: none;
    }

    This is resolved.

    January 23, 2015 at 5:49 pm #143970
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that you managed to resolve the issue.
    Thanks
    Mohammad

    January 23, 2015 at 6:05 pm #143974
    kawpoosta
    Member
    Post count: 61

    Maybe I spoke too soon.

    I set that div to not display because it was producing an unwanted space below the header on the mobile when that slider is set to not display on the mobile. So now, with that custom CSS removed, the slider shows up again on the desktop, but this unwanted space is back on the mobile. I tried setting the height to 0px via CSS but this again removes the slider on the desktop….

    January 23, 2015 at 6:11 pm #143979
    kawpoosta
    Member
    Post count: 61

    This is very frustrating.

    I am trying to put use the slider now just as a page builder element, but it won’t let me remove it from the meta/header/slider options. Every time, I reset the setting to “None” and then update the page, but it keeps reverting back to the Revolution Slider…

    January 26, 2015 at 11:21 am #144270
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Now its working fine to me. Please check it now after clear the cache of browser.
    Thanks
    Mohammad

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