New Landing How can we help? Themeforest Theme Support Flexform Revolution Slider not showing images

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Flexform
  • #128971
    ryancorby
    Member
    Post count: 10

    Revolution slider is not showing any images. I have updated to the newest version 3 times in hopes of it getting fixed. I’ve also updated wordpress and FLEXFORM.

    Please help ASAP as every page on my site has a full page slider and they are currently not working.

    #128974
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Here is why: https://www.dropbox.com/s/0cc62j80ztt2853/Screenshot%202014-11-17%2019.06.29.png?dl=0

    I’m guessing you’ve moved host recently? Or domain? It looks as if Revolution slider is trying to pull the images from there rather than the current domain.

    – Ed

    #128977
    ryancorby
    Member
    Post count: 10

    Those URLs are a previous staging environment but the current images should not be hosted there. I have them in my current media library.

    I considered that as an issue so i’ve even tried to replace the images with a brand new local file. It appears there is another issue not allowing me to edit the BG image on an existing slide OR a brand new “test” one.

    See here: http://cl.ly/YY58

    You can see here that the section that handles the file will not even appear: http://cl.ly/YYrq

    Also, I cannot even create a new slide to test it. See here: http://cl.ly/YYxl

    Ad lastly, when I click the magnifine glass to preview the slide, it doesn’t do anything.

    Thank you.

    #128978
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I’d ask your host to check the database for the site – there is likely some links that you haven’t updated, that are still linking to the staging site.

    There is also 404 issues with the revolution slider plugin – http://www.wallandassociates.org/wp-content/plugins/revslider/rs-plugin/js/jquery.themepunch.tools.min.js?ver=4.6.3

    How did you update? Check that file is there as that will cause you issues with the slider.

    – Ed

    #128982
    ryancorby
    Member
    Post count: 10

    I downloaded the latest revslider.zip from this forum and uploaded all of its contents via FTP. I did that method twice and third time I did it through the plugin within wordpress. “Manually update plugin”

    #129173
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The jquery.themepunch.tools.min.js files is not loading while it is exist at right path /wp-content/plugins/revslider/rs-plugin/js/jquery.themepunch.tools.min.js. Please contact at your hosting provider about this issue.
    Thanks
    Mohammad

    #129239
    ryancorby
    Member
    Post count: 10

    Hi Mohammad,

    I did get the images to show up. They were still pointing to a previous staging URL.

    Im not sure what you mean about the jquery string. I talked to my hosting provier (godaddy) yesterday but they didnt know what you were talking about. That do I need to instruct them to do?

    thank you.

    #129241
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its ok. I am glad that you managed to resolve the issue.
    Thanks
    Mohammad

    #129243
    ryancorby
    Member
    Post count: 10

    Do i still need to resolve that issue with the jquery.themepunch.tools.min.js file?

    #129244
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Now leave it because your issue resolved.
    Thanks
    Mohammad

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