New Landing › How can we help? › Themeforest Theme Support › Dante › Revolution Slider Not appearing anymore

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Dante
  • September 25, 2015 at 1:08 am #216330
    ttcrtv
    Member
    Post count: 6

    It looks like the revolution slider is not visible anymore. We deleted 2 previous slides and it is no longer working. We have alos tried to duplicate the slider and change the alias. Still stuck.

    September 25, 2015 at 7:24 am #216358
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Make sure that you have updated revolution slider plugin? I need login detail to check this issue.
    Thanks
    Mohammad

    September 25, 2015 at 4:50 pm #216537
    ttcrtv
    Member
    Post count: 6
    This reply has been marked as private.
    September 25, 2015 at 5:10 pm #216538
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You should had an option in Appearance called Install plugins but you don’t have.
    Can you try to get it in our Themeforest files and upload the files over the existing ones?

    -Rui

    September 25, 2015 at 5:52 pm #216554
    ttcrtv
    Member
    Post count: 6
    This reply has been marked as private.
    September 25, 2015 at 6:06 pm #216556
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Inside our biggest file in your Themeforest download area.

    This is the option that usually appears when installing the theme, maybe some restriction in your server.
    https://www.dropbox.com/s/gx5mxiy47afsne3/Screenshot%202015-09-25%2018.06.27.png?dl=0

    -Rui

    September 25, 2015 at 7:02 pm #216570
    ttcrtv
    Member
    Post count: 6
    This reply has been marked as private.
    September 28, 2015 at 7:43 pm #217003
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
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    Posted in: Dante
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