revolution slider links not working on mobile devices

[pabs]

When i click on the revolution slider links (links on either the whole slide or a layer) on a mobile device it does not do anything. Please help me.

[laranz – SUPPORT]

Hi,

Sorry for a late response. Apologies.

Could you give us the link to the website so we can check, and make sure the revolution slider is up-to-date. http://support.swiftideas.net/forums/topic/revolution-slider-latest-version-2/

Let me know, what you got.

Thanks,
laranz.

[pabs]

i have decided not to use the revolution slider.

I am have two issues at the moment. My contact form is giving me this message when i try to submit a form:
Failed to send your message. Please try later or contact the administrator by another method.

when i am in a product underneath additional information it says product reviews, how do i switch off product reviews?

[laranz – SUPPORT]

Hi,

1. Maybe something wrong with the SMTP settings, Try this plugin to set that up http://wordpress.org/plugins/wp-mail-smtp/ contact your host/mail host about the fields in those plugins, if you don’t know those details.

2. One way is to disable comments on the whole site in Settings -> discussion, or install this plugin http://wordpress.org/plugins/disable-comments/ and disable it only on the Products.

Let me know, what you got.

Thanks,
laranz.

[alemarengo]

Hi laranz,
I searched for this topic and decided not to start another one.
I have the same issue like pabs had.
Since I cannot get rid of revslider, I have to fix links issue: they do not work at all on mobiles or tablets. On desktop, links work correctly.
Attached you may find a screenshot of the ticket I opened to revslider support.
They suggested me to try a css fix, but unsuccessfully.
Latest version installed.
I cannot understand what prevents links to work on those devices.
Can you help me with that?

Attachments:

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[Mohammad – SUPPORT]

Hi,
Please provide me website url so i can check and try to resolve the issue.
Thanks
Mohammad

[alemarengo]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
We did not develop the plugin but we can still provide your correct css code:-
.tp-caption.slidelink a span{z-index:1111 !important;}
Thanks
Mohammad

[alemarengo]

Hi Mohammad!
Thanks for your reply.
Did you test it?
I’ve just applied your css code but nothing changed…

[Mohammad – SUPPORT]

Hi,
I have tested and its working fine here now.
Thanks
Mohammad

[alemarengo]

Hi Mohammad, sorry to bother you again after days…
I got in touch with revslider plugin support. They suggested me css tricks too, but no way. I cannot believe links do no work at all.
It was a surprise to me noticing that on Firefox mobile links work, but on Chrome. What may cause that? I mean, which could be the reason why Chrome doesn’t like revslider?

Last thing: is it possible for you to browse to http://www.puntobianco.net with Opera Mobile? I tried it on my Nexus 5: icons are missing and revslider too… 😐 😐 😐

Prior to the latest Dante release, navigation on Opera Mobile was quite good though…

[Mohammad – SUPPORT]

Hi,
I am also not sure about this issue because its not coming from theme. Please create another slider with same slides. Hope that should resolve the issue.
Thanks
Mohammad