Revolution slider Jquery error

[icr8]

Sometimes when I click on the homepage, I get this error. Other times I don’t.

Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
This includes make eliminates the revolution slider libraries, and make it not work.

To fix it you can:
1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
2. Find the double jquery.js include and remove it.

WHen I follow the instructions, I then get this error sometimes, but not other times.

The Current Version of jQuery:1,6,2
Please update your jQuery Version to min. 1.7 in Case you wish to use the Revolution Slider Plugin

I noticed in my source code that I only get the error when on some random occasions, when the following code is inserted at the top of the revolution slider section… Notice there are extra script tags inserted at the top.

<!-- START REVOLUTION SLIDER 4.0.5 fullwidth mode -->
<script type='text/javascript' src='http://shugakane.com/en-eu/wp-content/plugins/revslider/rs-plugin/js/jquery.themepunch.plugins.min.js?rev=4.0.5'></script><script type='text/javascript' src='http://shugakane.com/en-eu/wp-content/plugins/revslider/rs-plugin/js/jquery.themepunch.revolution.min.js?rev=4.0.5'></script>
<div id="rev_slider_1_1_wrapper" class="rev_slider_wrapper fullwidthbanner-container" style="margin:0px auto;background-color:#E9E9E9;padding:0px;margin-top:0px;margin-bottom:0px;max-height:420px;">
	<div id="rev_slider_1_1" class="rev_slider fullwidthabanner" style="display:none;max-height:420px;height:420;">
<ul>

However, on YOUR demo page at neigborhood.swiftideas.net, this code is not inserted there…

<!-- START REVOLUTION SLIDER 3.0.3 fullwidth mode -->
				
								
								<div id="rev_slider_1_1_wrapper" class="rev_slider_wrapper fullwidthbanner-container" style="margin:0px auto;background-color:#f7f7f7;padding:0px;margin-top:0px;margin-bottom:0px;max-height:527px;">
					<div id="rev_slider_1_1" class="rev_slider fullwidthabanner" style="display:none;max-height:527px;height:527;">						
										<ul>

I wonder if that’s the problem and how I can get rid of it…

Please help.

[icr8]

This reply has been marked as private.

[Melanie – SUPPORT]

I forwarded this to Tahir, our revolution slider specialist.

Cheers

[icr8]

Thanks a lot Melanie!

Please do you know when I should expect a response from him?

I need the site to go live in a few days, so it’s a bit of an emergency really…

Thanks

[Melanie – SUPPORT]

I sent him an email with a link to this thread, so sorry for the delay 🙁

[Swift Ideas – Ed]

@icr8 – Hey there,

Can you just check Revolution Slider – Global Settings for me, and confirm you have it set like this?

https://www.dropbox.com/s/3vdm4bpkfjhjt2b/Screenshot%202013-11-28%2016.58.59.png

Let us know.

– Ed

[icr8]

@swiftideas

Hello Ed,

Thanks for your response! I checked the global setting and they were different.

I then changed them to match the settings in your screenshot, and updated the theme to the latest version. Lastly, I deleted the cache and checked to see if the problem was fixed.

Unfortunately, the issue still persists 🙁

It’s just the inclusion of this extra script tag that’s causing the issue.
<script type='text/javascript' src='http://shugakane.com/en-eu/wp-content/plugins/revslider/rs-plugin/js/jquery.themepunch.plugins.min.js?rev=4.0.5'></script>

but I can’t figure out which php file controls it, so that I can stop the tag from being included.

On your demo site, you’ll notice the tag is absent.

Let me know if you need any other info to help me resolve this.

Thanks a lot!

[Swift Ideas – Ed]

I just updated the neighborhood demo slider, as it was on v3.0.3. I got the same error upon update, and when I set the settings to the screenshot settings, it worked perfectly.

Please double check you have set and saved those settings.

– Ed

[icr8]

@swiftideas

Thanks for getting back to me again Ed.

Yes I am sure I saved those settings. I have attached screenshots of the settings and of the persisting error.

Also are you sure that it works always on the demo site? As I explained in my initial post, the bug happens only sometimes. Half the time it works, other times it doesn’t. Mostly when I go to another page, and then click on the menu to go to the homepage, then I get the error. Sometimes when I refresh the page, the error goes away. Other times, it doesn’t. So it is difficult to state exactly under which conditions the error can be replicated.

Anyway, let me know if you need any other information, or if you want to log into my admin panel to take a look.

I appreciate your help!
iCr8

[Swift Ideas – Ed]

What version of WordPress are you using?

Can you try disabling any other plugins that could be interfering with this?

– Ed

[icr8]

Hello Ed.

I am using wordpress version 3.7.1

I also checked and I’m only using the plugins that come with the theme. (See attached image)

All I did was install the theme, customise some of the theme settings, and imported a sample revolution slider as a template for my slider.

I will send you the login details in a private message so you can take a look….

[icr8]

This reply has been marked as private.

[Swift Ideas – Ed]

Setting “Put JS Includes To Footer:” to Off, has seemed to resolve the issue!

Hope that helps.

– Ed

[icr8]

Hello Ed,

The problem persist 🙁

It says…

Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
This includes make eliminates the revolution slider libraries, and make it not work.

To fix it you can:
1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
2. Find the double jquery.js include and remove it.

I just need to find how the theme is putting in the extra include, and I can fix it. I still haven’t found it, but if you have any suggestions perhaps I can figure it out

[icr8]

This reply has been marked as private.