New Landing › How can we help? › Themeforest Theme Support › Dante › Revolution Slider doesn't work and won't update / (re-) install

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    Posted in: Dante
  • April 25, 2016 at 1:15 pm #263581
    z0diakChris
    Member
    Post count: 6

    Thank you, I’ve figured everything out. But now I have a new problem. The revolution slider worked before, but now it says that I need to update it, but it fails everytime that it updates. It says it is already installed (in the file structure). However I can’t spot the plugin anywhere, so I can’t deactivate nor deinstall this. How can I fix this problem? Kind regards!

    April 25, 2016 at 1:20 pm #263588
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Did you tried to delete it with FTP?
    So it can be installed again.

    -Rui

    April 25, 2016 at 1:24 pm #263590
    z0diakChris
    Member
    Post count: 6
    This reply has been marked as private.
    April 25, 2016 at 5:34 pm #263663
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @z0diakChris

    I’d suggest trying to uninstall the plugin completely in the WordPress admin, and then re-installing through Appearance > Install Plugins.

    That should sort it.

    – Ed

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