New Landing › How can we help? › Themeforest Theme Support › Pinpoint › Revolution slider conflict (Fatal error)

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    Posted in: Pinpoint
  • November 19, 2013 at 1:31 pm #32028
    chineprincess
    Member
    Post count: 5

    Hi,
    After installation of Revolution slider I’ve problem with its work:
    “Fatal error: Call to undefined function simplexml_load_file() in /home/taurus-xx/loginoftrans.ru/docs/wp-content/plugins/revslider/inc_php/framework/settings.class.php on line 673”.
    Tried reinstall, different versions, by WordPress, by FTP upload, no traces of previous installations, etc. What to do? How to fix it? Or is there any other slider compatible with this theme?
    Thanks,
    Olga

    November 20, 2013 at 8:58 pm #32390
    Melanie – SUPPORT
    Member
    Post count: 11032

    Which revolution slider version and wordpress version are you working with?

    November 20, 2013 at 11:48 pm #32450
    chineprincess
    Member
    Post count: 5

    revslider 4.0.6 and WordPress 3.7.1 (tried with 3.6.1 and with 3.7 – the same error)

    November 21, 2013 at 1:30 pm #32618
    Melanie – SUPPORT
    Member
    Post count: 11032

    Can you check if your hosting company can upgrade to the latest php version please? Thank you!

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