New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Review tab is not appearing.

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Neighborhood
  • April 23, 2017 at 12:58 pm #321989
    plokamis
    Member
    Post count: 16

    Helloooooo

    I also noticed that the review tab under the individual product detail page is not showing up.

    Could you check it?

    Thank you

    April 24, 2017 at 3:58 pm #322113
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Any chance that you can enable the Twenty Seventeen theme to see if the reviews tab appears so we can determine if it’s an Woocommerce issue or a theme issue?

    -Rui

    April 24, 2017 at 9:41 pm #322159
    plokamis
    Member
    Post count: 16

    Hello again,

    Ratings are not visible in default theme (Twenty Seventeen)….

    Thank you

    April 25, 2017 at 1:53 pm #322248
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Then it’s something in the Woocommerce settings or in the discussion settings. I take an additional look at your settings but couldn’t find anything that could be causing it.

    You need to create a topic in the Woocommerce support forum explaining the situation and saying that you are seeing the issue even when using Twenty Seventeen theme and with all plugins disabled except Woocommerce.

    Let us know what they say.

    -Rui

    April 25, 2017 at 6:44 pm #322326
    plokamis
    Member
    Post count: 16

    Hellooooooooooo

    FOund it!

    In products. bulk edit -> Allow Comments.

    Thats it.

    Thank you

    April 26, 2017 at 11:04 am #322381
    David Martin – Support
    Moderator
    Post count: 20834

    Marking as resolved.

    Thanks.

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    Posted in: Neighborhood
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