Review Section – Submission Problem

[anthonychan2509]

There are is a mistake in the “Review” section of product.

If I forget to give a rating, there is a pop-up warning.

If I rated but forget to write the comment, It will jump away from the site showing the message “ERROR: please type a comment.”……

Please fix. Thanks !

[Tahir – SUPPORT]

Hi,

Is this happening in Version 1.5 released two days ago ? .

-Tahir

[anthonychan2509]

ya… just updated to 1.5.1 and the problem is still here.

You may just try :
http://shop.justgreen.com.hk/product/coconut-water-kefir/

[anthonychan2509]

This problem happen on both Neighborhood theme and Dante theme.

When people forget to fill in the review comment, it will jump to a warning page.

I do think such warning should be a pop-up instead of bringing the customer to a new page just showing the warning message.

I hope to see the solution asap, instead of giving me a question and I have to wait for another few days.

Thanks !

[Melanie – SUPPORT]

I will forward this to the developer,

thank you for the patience 🙂

[anthonychan2509]

Thank you~

[Swift Ideas – Ed]

Hi there,

I’m not getting a pop-up notice when no rating is set?

Will see what we can do about the error message, but this is part of the standard WordPress functionality.

– Ed

[anthonychan2509]

Thanks !!!

I mean …
When someone forget to rate after typing some comment, there will be a pop-up warning .
If someone rates but forget to leave a comment, there is no pop-up warning but jumping to a new page.

Hope that you can find the way out.

( I am using Chrome. )

[Swift Ideas – Ed]

Thanks for clarifying, it’s on our list of nice to haves!

– Ed