New Landing How can we help? Themeforest Theme Support Dante Rev. Slider Text Styles Not Working

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Dante
  • #86880
    moneyfolder
    Member
    Post count: 6

    Hello,

    On my revolution slider, I’m using custom google fonts (specifically Open Sans). While the font is rendering properly on the backend, it is rendering as plain default text on the front end (i.e. not accurate font family, color, sizing, etc). In other words, the text layer’s style is not appearing on the front-end.

    I’ve already tried:
    – Purging my browser and page caches
    – Deactivating all other plugins
    – Using latest version of rev slider (4.5.4)

    Please help! I’m happy to provide admin credentials if necessary.

    #86892
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide your website page url with this issue so i can check this.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #87021
    moneyfolder
    Member
    Post count: 6
    This reply has been marked as private.
    #87058
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please confirm login detail becuase its giving error.
    Thanks

    #87065
    moneyfolder
    Member
    Post count: 6

    Please try again, I’ve just tested the settings and they worked just fine.

    #87143
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Seeing the font set fine on some slides, i.e. – https://www.dropbox.com/s/ckcllydte4af1nb/Screenshot%202014-07-01%2002.08.55.png

    Just seems as though you may have some wrong settings on the other slides?

    – Ed

    #87288
    moneyfolder
    Member
    Post count: 6

    Ed – Do you have an explanation for why the styles would be working on the backend/in the Rev. Slider preview, but not working on the frontend? That’s my real issue. Sometimes the styling works, sometimes it doesn’t, and sometimes it works for a while and then reverts to plain text.

    #87289
    moneyfolder
    Member
    Post count: 6

    Attached are screenshots

    #87837
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @moneyfolder,

    Sorry for the delay.

    Only reason I can see that being is that the font is loaded in the backend, but not on the front – possibly a conflict somewhere but no errors are showing.

    Are you using different fonts on different slides? As it seems some are working, and some aren’t?

    – Ed

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