New Landing How can we help? Themeforest Theme Support Neighborhood remove space/shadow and image quality loss

Viewing 13 posts - 1 through 13 (of 13 total)
  • #88303
    gryme
    Member
    Post count: 15

    Hi, few questions

    1 How do T remove this black spacer that is in default store of the demo page.
    2 How do i remove this shadow under the products or change it to white.
    3 using a white background on the images makes it very grainy and adds”cream” colored pixels…i darkened the image a bit so you can get a clearer example.

    on the product page the images have a 100% white background its just in the product viewer they don’t… how can i fix this or cant i?

    Thank you

    #88466
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    1 & 2) Add this to your custom css:

    .woocommerce .products ul, .woocommerce ul.products, .woocommerce-page .products ul, .woocommerce-page ul.products {
      border-top: medium none;
      padding-top: 25px;
    }
    .woocommerce ul.products li.product figure {
      box-shadow: none;
    }

    3) This is not something that would be caused by the theme, either your product image backgrounds are slightly off white, or something that WordPress causes.

    – Kyle

    #88623
    gryme
    Member
    Post count: 15

    Hi, thanx for the reply
    Pasted right here and it didn’t change anything on the store page.

    Also i used the exact dimensions of the demo files for my products and only when making them smaller the backgrounds became a clear white and not pixelated.

    ty again

    #88629
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Are you using a cache plugin? That CSS should work, if it doesn’t I would need to see your link and possibly have access to the backend

    – Kyle

    #88651
    gryme
    Member
    Post count: 15
    This reply has been marked as private.
    #88652
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need to delete the cache from the plugin

    – Kyle

    #88653
    gryme
    Member
    Post count: 15

    It worked on some of the store pages….but not the one i was looking at. thanx sorted 🙂

    #88664
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great!

    – Kyle

    #89907
    gryme
    Member
    Post count: 15

    I still have the shadow on the actual product page once selected in the store under the images showing off the item. What line of code would remove that now plz?

    The problem was I am using different plugins that assign css to the default ones that come with the theme. Getting a plugin that applies css globally worked.

    #89912
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, can you link us to the exact page you need to remove the shadow? Thanks!

    #89914
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Try this:

    .woocommerce ul.products li.product figure {
      box-shadow: none!important;
    }

    – Kyle

    #89976
    gryme
    Member
    Post count: 15
    This reply has been marked as private.
    #90106
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Add this:

    #product-img-slider {
      box-shadow: none;
    }

    – Kyle

Viewing 13 posts - 1 through 13 (of 13 total)

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