New Landing How can we help? Themeforest Theme Support Dante Remove space below header

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  • Posted in: Dante
  • #139142
    snbozek
    Member
    Post count: 66

    Hi, I would like to remove the space between the header and the first text box (shown in the attached screenshot).

    I feel like I’ve asked this question before (but for a RevSlider, not text box) but I can’t search through my own threads (perhaps a feature you can add to the Support page?).

    Thanks so much!

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    #139226
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you please provide a link to that page?

    – Kyle

    #160460
    CurtisLea
    Member
    Post count: 33

    I know one way to remove part of it is to turn off the shadow in the header options but it won’t remove it all.

    I too would like to know how to fix this issue. The sample site doesn’t seem to have it there so it’s kind of odd that it’s there.

    The site I’m dealing with is:

    http://fdiforearmcrutches.com

    You’ll need to login in as guest/guest to be able to view it. I’ve got it locked behind a maintenance page.

    #160475
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to see any issue as explained in attached screenshot. This page looks perfect now http://fdiforearmcrutches.com/. You need to clear the cache of your browser.
    Thanks
    Mohammad

    #160747
    CurtisLea
    Member
    Post count: 33

    No it’s still there. I cleared my cache and I still see it, so does my client. In numerous browsers and operating systems. Here’s a screen cap of what I’m seeing and what I want it to be like. There is clearly some sort of gap either below the header or above the slider that creates this extra space and throws off the balance of the layout.

    It only appears to be on the home page and while it does disappear as you begin to scroll down the page, on the initial load it’s off and your sample site it is not. It loads the menu and logo centered and properly balanced.

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    #160865
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You have enabled maintenance mode. How can i view your website?
    Thanks
    Mohammad

    #161170
    CurtisLea
    Member
    Post count: 33

    With the same login/pass info you used the last time from the previous post I made in this thread.

    “The site I’m dealing with is:

    http://fdiforearmcrutches.com

    You’ll need to login in as guest/guest to be able to view it. I’ve got it locked behind a maintenance page.”

    #161174
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t find the login credentials.
    Post it again in a private reply.

    -Rui

    #161205
    CurtisLea
    Member
    Post count: 33

    Have you not read the previous posts?

    Are you just screwing with me at this point or is this the level of service I’m to expect from your support system?

    Just in case it’s not PERFECTLY CLEAR yet.

    Click here: http://fdiforearmcrutches.com/wp-admin

    Then use the username: guest

    and then the password: guest

    Once you reach the destination, in the top left hand corner click on the words “FDI Forearm Crutches” and select “visit site”.

    #161374
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi there

    You need to ‘Remove Top Spacing’ in the page meta options

    – Kyle

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