New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Remove Related Products

Viewing 8 posts - 16 through 23 (of 23 total)
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    Posted in: Neighborhood
  • March 7, 2014 at 2:57 am #55230
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    Please open file through FTP file and remove this code and provide me login detail of website so i can look in to this .

    Thanks

    March 7, 2014 at 5:03 pm #55527
    sophiakc
    Member
    Post count: 29
    This reply has been marked as private.
    March 7, 2014 at 5:06 pm #55530
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please share complete FTP login detail .
    Thanks

    March 7, 2014 at 5:13 pm #55534
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am waiting for your reply .

    Thanks

    March 8, 2014 at 11:34 am #55662
    sophiakc
    Member
    Post count: 29
    This reply has been marked as private.
    March 8, 2014 at 12:00 pm #55669
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    I have removed error and related products too so please check and let me know your feedback .

    Thanks 😀
    With Best Regards
    Swift Ideas

    March 8, 2014 at 1:45 pm #55687
    sophiakc
    Member
    Post count: 29

    Wow, you’re so kind, a big thanks to you !

    Could you just tell me how you modified in FTP file from OVH the line of code ? in case it happens again and don’t have you…

    So related product properly disappear, a huge thanks !!

    March 8, 2014 at 5:28 pm #55710
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    You most welcome .It was very easy . I log in to FTP panel and select file to edit and remove wrong code at bottom of functions.php . We are always ready to provide you best support .

    Thanks 😀
    With Best Regards
    Swift Ideas

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    Posted in: Neighborhood
Viewing 8 posts - 16 through 23 (of 23 total)
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